Customer Service Representative

Elevate Your Call Center Career with GMS Connect! GMS Connect is forming a specialized team to provide exceptional customer service solutions for leading companies in the healthcare industry. We are proud to partner with an at-home test kit company contracted with health plans to offer essential kits for monitoring health, including A1C and urine tests. Our team will handle inbound calls, potentially outbound call to address inquiries,provide assistance, and deliver a positive customer service. We are looking for: English candidates (Preferred) Excellent Verbal and written Communication skills Previous customer service experience, (call center experience is a plus) Entry-level computer skills, ability to multitask and navigate computer system efficiently Strong problem-solving abilities Team player Flexibility to work in a fast-paced environment What sets us apart? We believe in recognizing and rewarding your efforts! Our performance based pay structure ensures that your hard work is acknowlegded and compensated accordingly! Perks & Benefits: Performance Bonuses Supportive team environment Annual pay increases Health coverage Dental and Vision Coverage Paid time off (PTO) Ready to Take the Next Step? Apply today by submitting your resume on Indeed and THEN stop by our office to submit an in-house application. STOP BY OUR OFFICE: 4608 E Colonial Dr, Orlando, FL 32803 GMS Connect provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time Pay: $12.00 - $16.00 per hour Benefits: Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person