Program Coordinator
We are seeking a compassionate, organized, and experienced Program Coordinator to oversee the daily operations of a residential program serving individuals and families experiencing crisis. This leadership role is responsible for supervising staff, coordinating client services, ensuring program compliance, and maintaining a safe, supportive environment for residents.
Schedule
Full-time, Flexible schedule based on program needs
Availability for evenings, weekends, holidays, and on-call responsibilities as needed
Qualifications
Bachelor's degree in Social Work, Psychology, Sociology, Criminal Justice, Human Services, or a related field required
Experience in human services, crisis intervention, residential programs, or victim advocacy preferred
Knowledge of trauma-informed care and crisis response preferred
Strong leadership, communication, and organizational skills
Ability to build positive relationships with community partners and service providers
Excellent documentation and case management skills
Ability to maintain confidentiality and exercise sound professional judgment
Valid driver's license, reliable transportation, and proof of automobile insurance
Key Responsibilities
Supervise the daily operations of a confidential residential program
Provide case management, assessments, crisis intervention, and supportive counseling to residents
Coordinate referrals and connect clients with community resources and supportive services
Maintain accurate and timely client records in accordance with agency and funding requirements
Facilitate educational and life skills groups for residents
Respond appropriately to crisis situations while maintaining a safe environment
Supervise shelter staff, volunteers, and student interns
Assist with staff training, scheduling, and performance support
Collaborate with leadership to develop, improve, and implement program services
Monitor program compliance, collect data, and prepare required reports
Participate in on-call and holiday rotation as required
Perform other duties as assigned
Salary: 55K
Personnel Resources is an Equal Opportunity Employer.
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