Indoor Plant Advisor

DescriptionThe Indoor Plant Advisor is a customer-focused plant expert dedicated to helping shoppers select, care for, and enjoy houseplants. This role guides customers through houseplant recommendations, troubleshooting, and styling ideas while delivering a welcoming and educational retail experience. The Houseplant Advisor acts as the in-store authority on indoor plant care and ensures customers leave confident and excited about their purchases.Key ResponsibilitiesAssist customers with selecting the right houseplants for their homes and lifestyles Identify indoor plants and explain light, watering, and care requirements Recommend plant pairings, pots, and basic interior plant design solutions Diagnose common houseplant problems and provide practical solutions Suggest appropriate substitutions based on availability and customer preferences Educate customers on repotting, fertilizing, and long-term plant maintenance Maintain attractive, organized houseplant displays Contribute to a positive, engaging retail environmentRequirementsStrong knowledge of indoor plants and houseplant care Previous customer service experience Ability to clearly explain plant needs to customers of all experience levels Friendly, patient, and service-oriented personality Enthusiasm for plants, design, and helping people succeed with houseplants Ability to work in a fast-paced retail environment Basic understanding of indoor lighting, soil, and watering practices Retail merchandising experience is a plus