Warranty & Reliability Specialist - Wiring
The Stellantis Quality Organization is currently seeking a Wiring Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. The Wiring Warranty & Reliability Specialist is responsible for facilitating and leading wiring quality teams to assist with identification and corrective actions of failures identified through the analysis process. The ideal candidate is a technical wiring and connector expert with demonstrated experience diagnosing and resolving issues such as wiring shorts due to chaffing, TPOs, spread terminals, poor crimping and connector sealing failures. The Wiring Warranty & Reliability Specialist must be a creative problem solver, proactive in the identification and resolution of wiring and connector quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of conviction -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.
The specific responsibilities include but are not limited to
Analyze warranty-returned wiring and connector components to identify failure modes, causal factors, and systemic issues
Manage part return and teardown analysis activities for Wiring, Electrical & Electronics components to support Corporate Quality and reliability objectives
Work cross-functionally with Engineering, Manufacturing, Suppliers, and Service to define containment, corrective actions, and long-term robustness improvements
Review and challenge supplier test methods, validation plans, and workmanship standards to ensure failure modes are adequately identified and prevented
Strong understanding of vehicle wiring systems and connectors, including electrical vehicles & hybrid systems
Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
Plan, prioritize, set goals and manage multiple projects in a technical and business environment
Support and lead technical discussions with all levels of the organization, including senior leadership, using clear data-driven storytelling
Represent the Voice of the Customer by ensuring wiring and connector issues are clearly communicated and driven to resolution
Contribute or drive team success by clarifying expectations and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Strong interpersonal skills with ability to work in a team environment
Assist in managing day-to-day activities of assigned UAW personnel
Must possess strong communication & presentation skills
Self-motivated and willing to challenge teams on all aspects of quality
Basic Qualifications
Bachelor of Science or higher in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)
5+ years experience in the automotive industry (quality/service/engineering)
Hands-on familiarity with wiring harness construction, terminals, connectors, seals, and assembly processes
Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
Self-directed and team oriented with demonstrated planning/problem solving skills
Experience and working knowledge of computer systems and software required
Proficiency in the Microsoft Office suite
Experience within a union environment
Preferred Qualifications
Direct experience resolving wiring and connector warranty issues, including shorts, TPOs, spread terminals, and connector leaks
High Power Point presentation skills
Experience with Parts Return Analysis System Plus (PRAS+)
Experience with Global Issue Management System (GIMs)
Working knowledge of Stellantis data systems
Must have good technical and analytical problem solving skills
Knowledge of data analytics tools (Quantic/Palantir)
Green Belt/Black Belt certification