AV Event and Conference Room Support Specialist

Date Posted: 02/06/2026 Hiring Organization: Rose International Position Number: 496719 Industry: Insurance Job Title: AV Event and Conference Room Support Specialist Job Location: Wayne, PA, USA, 19087 Work Model: Onsite Shift: Mon-Friday 8:00 AM 4:30 PM EST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate ($): 42.00 Max Hourly Rate ($): 45.00 Must Have Skills/Attributes: Audio/Visual, Lifting, Troubleshooting, Video Conferencing, WebEx Experience Desired: AV Control Systems and Event Execution (3-5 yrs); Familiarity with Poly conferencing systems or similar (3-5 yrs); Hands-on exp. w/audio systems, video systems, & Lighting systems (3-5 yrs); Ability to lift and transport AV equipment (up to 50 lbs) (0-3 yrs); Solid MS Teams experience (3+ yrs) Preferred Education: Bachelor's Degree **C2C is not available** Job Description ***Only qualified AV Event and Conference Room Support Specialist candidates located near Wayne, PA to be considered due to the position requiring an onsite presence. *** Required Qualifications • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards). • Familiarity with Poly conferencing systems and AV signal flow. • Strong troubleshooting skills and ability to work under pressure. • Excellent communication and interpersonal skills. Preferred Qualifications • 3+ years of experience with streaming platforms and hybrid event technologies. • Knowledge of AV control systems and networking basics. • Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens • Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web-based admin portals (Poly Lens, Teams Admin Center) • Proactive resolution of associated alerts using established policies and best practices for room management • Experience with Blackmagic is a plus • Experience with the following AV equipment o Poly: Studio X-Series Video Bar, G7500, G62, TC10 o Biamp: Tesira Forte products, Parle Mics o Shure Microphones: ULX-D Digital System, Microflex o Crestron: 1-Beyond Camera System, Touch Panel (7-series and higher), Processors, Occupancy Sensors o Studio Equipment: Sony camera, Mac, ATEM switcher Physical Requirements: • Ability to lift and transport AV equipment (up to 50 lbs). • Comfortable working in fast-paced, high-pressure environments. Key Responsibilities: Event Setup & Operation - Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings. - Ensure proper signal flow and connectivity across AV components. - Provide technical expertise for Microsoft Teams and WebEx platforms - Troubleshoot platform issues during live sessions. Conference Room Technology Support - Perform necessary health checks on integrated conference room systems - Troubleshoot issues with technology as they arise in a professional and efficient manner - Perform upgrades and installation of technology within the environment. Collaboration & Communication - White-glove service with event organizers, IT teams, and external vendors to align technical requirements. - Offer real-time support and problem resolution during events. Equipment Management - Maintain AV inventory and ensure equipment readiness. - Perform routine proactive maintenance and escalate repair needs promptly. - Support and troubleshooting for studio hardware/software and related AV needs **Only those lawfully authorized to work in the designated country associated with the position will be considered. ** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. ** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)