Community Relations Specialist

Description KEY ROLES (Essential Job Responsibilities): Community Engagement & Outreach Build and maintain positive relationships with community organizations, schools, civic groups, local leaders, and elected officialsRepresent the organization at community events, meetings, and outreach opportunitiesSupport engagement with community partners to increase awareness and participation in programs and initiativesCoordinate with internal teams to ensure strong community presence across priority neighborhoods and audiences Marketing & Brand Alignment Collaborate with the Marketing & Communications team to ensure consistent messaging across all community-facing effortsSupport integrated campaigns by connecting community engagement activities to broader marketing strategiesServe as a brand ambassador, ensuring all external interactions reflect the organization's voice and valuesContent & Storytelling Identify and elevate stories from the community that highlight impact, success, and mission alignmentCollaborate on content creation for social media, newsletters, website, and reportsCapture testimonials, photos, and community insights to support storytelling effortsEvent Support & Activation Support planning and execution of community events, outreach initiatives, and organizational activationsCoordinate logistics and on-site engagement to maximize visibility and participationPromotes events through community channels and networksTrack event participation, engagement metrics, and community feedback to support reporting and future planningOversee tracking and reporting of engagement metrics, outreach efforts, and event outcomes to inform strategic planning and community engagement effectiveness.Ability to translate community data into actionable strategic recommendations. Internal Collaboration Work cross-functionally with programs, development, and leadership teams to align outreach and engagement effortsProvide insights and feedback from the community to inform marketing strategies and messagingCollaborate with the Strategic Partnerships team by supporting activation and visibility of key partnershipsCore Competencies Relationship Builder & Community ConnectorBrand Ambassador & StorytellerCommunity-Centered MindsetCollaborative & Team-Oriented ADDITIONAL RESPONSIBILITIES: Strategic Vision and Adaptability: ability to think strategically, anticipate future consequences and trends, and incorporate them into the strategic ambition plan.Special Projects as assigned.Create and execute partner recognition events and sustain partnerships through partnership engagement strategies.Ability to work non-traditional hours outside of "normal" business hours.Other duties as assigned Requirements JOB SUMMARY: Community Relations Specialist Exempt The Community Relations Specialist is a strategic leader responsible for designing and overseeing the organization's community engagement framework to advance brand visibility, strengthen partnerships, and expand community impact. Reporting to the Chief Marketing & Communications Officer (CMCO), this role exercises high-level discretion to ensure all community-facing efforts align with organizational messaging and the strategic ambition plan.