Administrative Office Assistant

Administrative Office AssistantOffice Administration (Operations)Pay: $20.00 $21.00 / hour Hours: Monday Friday, 8:00 AM 5:00 PM (40 hours/week) Flexibility: We can be flexible with start/end times if needed.What You'll Do Customer SupportHandle high-volume calls, emails, and texts professionally.Act as the main contact for customer questions and service requests.Make follow-up calls to coordinate service and ensure satisfaction.Dispatch & SchedulingCreate daily schedules for drivers and technicians.Plan the best routes based on location and urgency.Fix schedule changes or delays in real-time.Communicate daily goals clearly to the field team.Billing & InvoicingCreate job invoices and check work orders for accuracy.Follow up with customers on outstanding payments (collections).Keep customer accounts and digital files organized.Office SupportHelp the GM and AGM with daily administrative tasks.Update pricing, service records, and internal documents.Find ways to make office workflows faster and better.Who You Are Great Communicator: You are comfortable talking to customers and team members all day. Problem Solver: You can handle schedule changes and "logistics puzzles" calmly. Organized: You have a high attention to detail, especially with billing and data. Tech-Friendly: You are comfortable using computers and scheduling software.