Customer Success Manager

Ever wanted to be part of someone's biggest breakthrough?You'll coach amazing people using brain science.You'll join a team that's been featured on Jennifer Hudson's show.If this sounds like you, keep reading.The RoleLead weekly group coaching calls focused on personal transformation.Run 1:1 coaching sessions with clients in our signature programs.Track each client's progress and hold them accountable in a personalized way.Create a safe, grounded space where clients can have real breakthroughs.Work directly with Emily and the team to keep evolving the program.This Is For You IfNaturally Empathetic: You genuinely care about people's growth and connect easily with clients from all walks of life.Emotionally Intelligent: You read between the lines. You respond with wisdom, not scripts.Growth-Minded: You live what you teach. Personal development is a real part of your life, not a buzzword.Detail-Oriented: You notice the small things that make a client feel truly seen and supported.Calm Under Pressure: When emotions run high on a call, you stay grounded and hold the room.Skills & ExperienceMust-Haves:Excellent written and spoken English.2+ years in coaching, counseling, client success, or a similar people-facing role.Confident facilitating group calls and workshops.Strong active listening and question-asking instincts.Comfortable with Zoom, Slack, and standard digital tools.Nice-to-Haves:Background or genuine interest in psychology, neuroscience, or behavioural change.Experience inside a wellness, mindset, or personal development program.Familiarity with accountability frameworks (habit tracking, weekly check-ins, etc.).What We OfferCompensation: $2,300 USD/month, depending on experience.Schedule: Fully remote with flexible scheduling.Type: Full-time contractor.About UsIf you're all about good vibes, big impact, deep conversations, and helping people actually change their lives, we want you on our team.We're fun. We're driven. We care a lot. And we're growing fast.Sound like your kind of crew? Let's build something magical together.Ready to Apply?Submit your application below. We will be in touch soon.Note: Only resumes in English will be considered.In the form, please respond "coaching" to the "Why should we consider YOU for this position?" question.Important Note: This is a contractor position, not an employee role.