Supervisor II, Transportation

OverviewThe Transportation Supervisor will lead a team of drivers and navigators for the new Chick-fil-A Supply Distribution Center (DC) in Denver, CO. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the Transportation Operations Manager, this person will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). The Transportation Supervisor will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose.About Chick-fil-A SupplyChick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.Compensation:* As of the date of this posting, a good faith estimate of the current pay scale for this position is $89,000 to $98,000 plus at 10% target incentive.Benefits:Food and Drinks Provided: Free meals, snacks, and drinks as part of your workday!Generous Paid Time Off:PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hireWellness: 16 hours per yearHolidays: 7 days per year and 1 floating holidayParental Leave: (4) Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable)Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and familiesRetirement: 401(k) with 5% match for eligible employeesResponsibilitiesMotivate, staff, schedule, and support a dynamic team responsible for delivering, transporting, unloading, and completing other outbound distribution tasksOptimize driver/route assignments, including ensuring compliance with federal, state and local DOT guidelines regarding routing time and drivers' hours of serviceTroubleshoot issues with drivers during deliveriesConduct restaurant delivery audits to ensure outstanding driver performance and to identify areas of operational improvementsLead the processing of trip reports and other documentationMonitor data (i.e. payroll entries) to enable effective tracking of expenditureSupport budget management of outbound transportation at the DCEstablish working relationships with store Operators as appropriate, driving the seamless integration between the DC and Restaurant operations and act as a liaison, balancing the needs of the Operator with the capabilities of the operationDeliver high service levels to Operators and achieve Key Performance Indicators (KPIs)Train and develop a strong teamCollaborate with the transportation manager regarding staff performance, identify and drive areas of improvement, and recognize team members' outstanding performanceSupport the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety, and excellenceWork closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and collaborationComplete other activities as required, as needs ariseMinimum QualificationsHigh school degree or similar5+ years of experience with private fleet operationsDemonstrated experience with and functional knowledge of food service distribution, including outbound transportation procedures and regulations, transportation equipment, and performance metricsWorking knowledge of innovations in supply chain and warehouse operationsKnowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirementsAbility to complete physically demanding work, including consistently lifting up to 50 poundsAbility to work a flexible schedule, including nights (10 p.m.-8 a.m.), weekends, holidays, and rotating shiftsDemonstrated ability to value both relationships and results and to put others above themselvesStrong aptitude to think critically, solve problems, and drive improvements in a professional and respectful mannerExceptional organization, attention to detail, and communication skillsStrong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respectPreferred QualificationsBachelor's degree7+ years of experience with private fleet operationsExperience in warehouse operations, supporting in a food distribution or food manufacturing environmentClass A CDLKnowledge of federal, state and local government regulatory requirements for driver labor scheduling and safetyDemonstrated success in operations and people leadershipProficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutionsMinimum Years of Experience5Travel Requirements10%Required Level of EducationHigh School Diploma or GEDPreferred Level of EducationBachelor's Degree