E&S Property Claims Specialist

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.AXIS is seeking an E&S Property Claims Specialist to join our North America Claims team to support the expansion of AXIS' presence in the E&S Property market in North America. As a direct report to the Claims Manager in Alpharetta, GA. The successful Candidate will manage an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes AXIS claims every day.This role will lead and develop a team of claims professionals to provide best-in-class service and are responsible for:Handle E & S Property Claims for a wide variety of AXIS policyholders written in various jurisdictions and reporting to the Claims ManagerEnsures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standardsTriaging of first notification of loss, efficiently utilizing an established network of service providersSet accurate claim reserves and make referrals to senior members of the team where necessaryReview policy wordings to validate coverage for claims and escalate any issues arisingPrepare coverage positions to be reviewed and approved by Claim ManagerWork closely with Independent Adjusters, external legal advisors and brokers ensuring a premier claims service to clients is maintained, escalating issues as appropriateDevelop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims ariseMonitor and investigate assigned claims and develop a resolution strategyCompliance & Quality Assurance - Comply with best practices measured by monthly Quality Assurance and Management Initiated Audit scores as well as the implementation of Management Action Plans for all claims groups in Axis Claims.Responsible for Cycle time, Severity, Quality of claims, Customer Satisfaction level, Professional development of selfClaim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving- including appropriate use of signal reserves as well as the sensitivity projection process, to drive optimal claims resolutions for insureds and Axis.Drive deeper relationships and collaboration with internal partners across sharing large loss updates, trend updates and ensuring all data in claim files is accurate.Collaborate with Underwriting, Distribution, and Senior Claim Management in driving deeper relationships with key strategic distribution partners including targeted "peer to peer" contact at these distribution partners, delivery of a best-in-class claim service to the end user/insured.Exhibit "best-in-class" claim handling behaviors as measured by feedback from internal and external business partnersAxis Culture and Values - everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger TogetherKEY SKILLS & ABILITIES:Bachelor's degree or minimum 3-5 years of equivalent claims handling/underwriting experience in lieu of degreeValid licenses by state as required and add states to certifications as neededExperience or exposure to handling commercial Property claims on behalf of a syndicate, insurance company, broker, loss adjuster or solicitor preferredExcellent multi-tasking and time management skills are requiredExcellent written and verbal communication skills, to liaise with numerous customers, both internal and externalGood interpersonal communication skillsExcellent Microsoft Office Skills - Word, Excel, Outlook PowerPoint, OneNote and SharePointAbility to successfully work in hybrid and self-directed work environmentFor this position, we currently expect to offer a base salary in the range of $100,000 to $125,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.Where this role is based in the United States of America, this role is Exempt for FLSA purposes.