Sr. Technical Program Manager - Retail System Infrastructure Modernization

RedCloud Consulting is a global business and technology consulting firm supporting clients across North America, Europe, Asia-Pacific, and the Middle East. For more than two decades, RedCloud has partnered with organizations ranging from high-growth mid-market companies to global enterprises, helping them solve complex business and operational challenges—leveraging modern data platforms, artificial intelligence, and secure digital foundations to drive smarter decisions and scalable outcomes.RedCloud is seeking multiple Senior Technical Program Managers to support immediate client operations.Location: Issaquah, WA (Hybrid)OverviewThese positions will support a large-scale platform replacement and modernization initiative that impacts all aspects of our client’s enterprise infrastructure. This program involves a combination of custom development, systems integration, and select off-the-shelf capabilities. Senior Program Managers will ensure multiple projects under them align with program goals while driving execution in a fast-paced, technology-rich environment.Responsibilities Include But Are Not Limited ToImplement and manage the overall program governance structure Implement and manage the overall program communication plan Implement and manage the overall program risk and issues management structure Implement and manage program and project scope and change management Implement and manage other program administrative components such as resource plans, budget, etc. Lead regular status checkpoints and develop and publish regular program health reports and communications Lead cross-organization meetings and status updates, including executive updates Provide leadership and mentorship to other Program resources Partner with workstream Project Managers to develop and manage workstream project plans and structures, including mapping and managing cross-project dependencies Effectively identify and manage risks and issues, early warning signs and impacts and facilitate mitigation decisions Provide cross-dependency visibility and health tracking Establish scope and change management Required Knowledge, Skills, and Abilities:10+ years of experience in large project management experience Experience in implementing packaged or custom ERP/MRP solutions in the Retail industry Proven experience in effectively establishing, leading, and delivering large programs or project management offices Proven history of successful leadership of IT and business-facing programs implementing large application development and/or replatform efforts Demonstrated understanding of technology, especially at the strategic and architectural level Strong communication skills, both oral and written, including presentation skills Expertise with Project management tools and methods, including Jira, ServiceNow, and Smartsheet Experience in both Hybrid and Agile methodologies Compensation range for this position is $162,000 - $180,000/year DOE.Benefits and bonus information can be found at https://www.redcloudconsulting.com/careersRedCloud requires employees have the legal ability to work in the country hired during their employment period. During onboarding, proof of eligibility to work in the applicable country will be requested. RedCloud does not provide visa sponsorship.About UsAnchored in a foundation of integrity-based consulting, RedCloud brings together senior-level experts who work side by side with client teams to design and implement durable, high-impact solutions. Our approach emphasizes trust, accountability, and long-term value—balancing stability, growth, and innovation to help organizations operate securely and confidently in an increasingly complex global environment.RedCloud delivers a comprehensive range of services across its core practices: Data & AI, Delivery Excellence, Digital Solutions, Marketing & Sales, Privacy, Security, Data Center and Critical Infrastructure Security, and Strategy & Transformation. As our clients expand globally, so do we—providing consistent, expert support across regions while remaining agile, collaborative, and deeply invested in client success.Recognized for both performance and culture, RedCloud has been named #1 Best Company to Work For in Washington (Mid-Sized Businesses) by Seattle Business Magazine, a “Fastest Growing Company” multiple times on the Inc. 500/5000 list, and recognized by Consulting Magazine as a Leader in Technology Consulting.Visit http://www.redcloudconsulting.com/ for more info.