Senior Account Operations Manager

5 Days Onsite - Lockbourne, OH Job Description:Insight Global's client is hiring a Senior Account Operations Manager to lead and oversee key customer accounts within a fast‑paced supply chain environment. This role is ideal for someone who knows how to run account operations end‑to‑end, lead teams, own financials, and deliver top‑tier client service.Preferred Experience:7+ years of experience in the supply chain or logistics industry5+ years in an Account Operations / Account Management leadership roleProven experience leading teams and managing day‑to‑day account operationsStrong understanding of revenue, expense, and budget managementExcellent written and verbal communication skillsClient‑first mindset with the ability to build strong, long‑term relationshipsWhat You’ll Be DoingLead, direct, and manage daily account operations to ensure service agreements are met or exceededAct as the main point of contact for clients—driving communication, follow‑up, and issue resolutionOversee financial performance, including revenue, expenses, and budgetsTrain, develop, and motivate team members to perform at a high level and grow into expanded responsibilitiesIdentify opportunities to improve service delivery while maximizing profitabilityThrive in a fast‑moving environment while maintaining accuracy and performance under pressure