Operations Supervisor (Columbus)

DescriptionThe role of the Operations Support Specialist is to assist the District Service Quality Supervisor within a specific branch. The Operations Support Specialist will be overseeing the operation and the warehouse personnel within the facility. This involves processing freight on the floor as needed, and shipment entries into our ERP system.This position will also supervise the IT component where customer enters shipping to ensure accuracy in shipment entries and working with brokers to ensure shipment moving in timely fashion.This position will operate on its own, as the Operations Manager is based in another branch and not locally present. Therefore, a problem-solving mindset is required, along with demonstrated experience in problem solving without constant supervision or guidance.The schedule for this role is Monday - Friday 10:00 am to 6:30 pm (1 hour lunch)ResponsibilitiesDirecting operations and service of the branch:Work with Manager to establish work goals, strategy, and standards to be achieved by teamOrient new staff members to the organization and department policies and procedures; review his/her position tasks and expectations of performanceCross train in other warehouse positions as neededLoad and unload packages from processing stations / trailersReceiving, weighing, measuring, scanning, labeling, and shipping while adhering to all Safety and Security regulationsAffixing labels to the packages; Scanning boxes from inbound staging area; Preparation of Bill of LadingsSign for vendor packages as they arrive throughout the daySafety, upkeep, opening and closing, security, inspections etc.Administrative tasks including:Print customs paperwork from the broker, confirm brokers received, accepted by customs, and make sure customs paperwork for the dayReview strip sheet to prep work for inbound freightPrint out Customer Commercial Invoices, apply PARS, fax off to different brokers, review PARS and confirm clearMonitor our ERP system to manage inbound shipment boardAssist Billing with finalization of HAWBS (validating dims, confirm bill to account, ensure auto calculation, MAWB finalization)Weekly Reporting Complete Health & Safety compliance trainings as requiredCarry out other duties as appropriate and as assigned by his/her managerNice to Have2+ years' experience supervising a team preferredTransportation or freight forwarding experience a plusExperience2+ years operations experience Proficient in MS Office.Must be computer literate and able to process shipments into enterprise systemAbility to handle multiple tasks in a fast-paced, constantly changing environmentFlexibility for occasional shift change during peak seasonEducationHigh School Degree or GED preferred