Client Solutions Intern

Position OverviewWe are seeking a driven, analytical, and customer-centric Client Solutions Intern to join our team. In this role, you won't just be watching from the sidelines—you will actively help manage relationships with our key clients, diagnose business challenges, and deliver impactful, data-driven solutions. This internship is designed to give you hands-on experience in account management, strategic problem-solving, and cross-functional collaboration in a fast-paced environment.Key ResponsibilitiesAs a Client Solutions Intern, your day-to-day tasks will include:Client Support & Retention: Assist the team in managing daily client inquiries, troubleshooting issues, and ensuring a high level of client satisfactionData Analysis & Reporting: Gather and analyze account performance metrics to help build comprehensive weekly/monthly business reviews for clientsStrategic Problem Solving: Partner with senior Client Solutions Managers to research client industries, identify growth opportunities, and pitch tailored solutionsCross-Functional Collaboration: Work closely with Product, Sales, and Operations teams to ensure client feedback is effectively communicated and product delivery is seamlessSpecial Projects: Own and present a capstone project by the end of the internship focused on optimizing an internal client onboarding or retention processRequirementsWe are looking for someone who is eager to learn and brings the following qualifications:Education: Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Communications, Economics, Data Analytics, or a related field (Rising juniors or seniors preferred)Communication: Exceptional written, verbal, and presentation skills—you can simplify complex ideas for any audienceAnalytical Mindset: Comfortable working with data; proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) or Google Sheets and SQL is highly preferredProblem Solver: A proactive attitude with a knack for thinking on your feet and addressing roadblocks creativelyTech Savvy: Familiarity with CRM tools (like Salesforce or HubSpot) and project management software (like Asana or Trello) is a strong plusWhat You Will Gain (Learning Objectives)Real-World Account Management: Direct exposure to client-facing dynamics and corporate relationship management strategyData Literacy: Hands-on experience translating raw performance metrics into actionable business storiesMentorship: Regular 1-on-1 coaching sessions with seasoned Client Solutions professionals and leadershipNetworking: Opportunities to connect with professionals across multiple departments within the companyBenefitsSalary:18-19/hr7 PTO days5 Paid Sick Leave Days6 Paid Holidays401K Medical insurance, Dental and Vision Insurance, STD/LTD