Web Tech Manager

Role name: Web Tech Manager, Web Maintenance PodWork Location: Miami (onsite)Duration: Long TermRole and responsibilities:Websites owned: Client's guest-facing site, currently running on Supernova, the modern target platform (the same platform Oceania and Regent are eventually migrating to)Location: Onsite Miami, FL, reports to Web Tech Lead, leads a pod of 6-8 engineers including nearshore and offshoreRole summary: Technically credible full-stack leader, able to personally read code, debug, and jump into escalations, fixing any critical issues when needed, while owning release readiness and day-to-day delivery for the pod, coordinating offshore and nearshore team and helping them growKey responsibilities:Own the pod's incident and enhancement queue end to end, from intake through deployment and closurePersonally investigate and diagnose hard production issues, reading code and logs rather than routing every question to a developerDrive release readiness and deployment sign-off across QA, staging, and productionGuide, mentor, and balance workload across the pod's developers and QA engineersAct as the client's day-to-day technical point of contact, translating business priorities into engineering executionPartner with SRE/NOC on incident triage and drive root-cause follow-up on recurring issuesReport status, risk, and escalations up to the Web Tech LeadOwn production performance budgets and collaborate with SRE on alerting thresholdsManage technical debt prioritization alongside feature and incident workOwn capacity planning, sprint forecasting, and on-call rotation managementHelp PO on CAB/change management for production deploymentsCoordinate cross-pod handoffs with O&R and shared service teams (NVS, Scala services, infrastructure)Keep runbooks, architecture diagrams, and onboarding documentation currentMust Have: Vue.js 3, TypeScript, Scala (Play Framework), AWS RDS (PostgreSQL), Node.js / BFF patterns, Kubernetes / container orchestration, CI/CD pipeline management (Jenkins / ArgoCD), Git / GitHub Enterprise, full-stack debugging across frontend and backend, run-the-business production maintenance experience, client-facing technical , Agile/Scrum delivery, JiraNice to Have: AEM, Salsify, Salesforce, Algolia, AWS EKS, Datadog / New Relic / Splunk, Akamai, Istio, Vault, Nexus, Okta SSO, Vite, Sass, Storybook, Chromatic, Lerna, Pinia, Tokens Studio, Figma, Selenium / Cucumber, Postman / SoapUI, Catchpoint / Playwright, Prometheus / Grafana, Alertmanager, Adobe Target, Adobe Customer Journey Analytics (CJA), ContentSquare, Adobe Workfront, Seaware (read-only awareness), ServiceNow (CHG / CAB), GraphQL, Redis, DynamoDB, Core Web Vitals / performance optimization, cruise or hospitality domain experience)?