Senior Program Manager - Digital Enablement & Care •

The OpportunityManage the development and implementation process for the Digital Enablement and Care team, focusing on Helpx, Community, Assistants and App store surfacesCoordinate departmental and cross-functional teams, focused on delivering new features and content/or upgrading the existing productResponsible for projects from initiation through delivery including planning and maintaining schedulesLead cross-functional activities and teams, ensuring completion of high-quality projects on time and within budgetWhat you'll DoProactively drive program execution and associated scope, timeline, and resources with minimal guidanceEvaluate existing processes and procedures; identify and drive improvements; clarify roles and responsibilities across various organizationsEngage with regional teams for international deployment of capabilities and contentAnalyze scope needed to achieve program goals, assess resource requirements, budgeting, lead change controlDevelop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectivesAggregate, organize, and synthesize program and project information in order to communicate with extended team and managementClearly communicate goals, roles, responsibilities, and desired program outcomesCoordinate and run operational, project, and executive check-in meetingsWork closely with Product Managers to build clear roadmaps/project plans and clarify requirementsEstablish credibility with peers and be a driving force for change when neededPerform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely mannerDeliver clear status communication to project teams, partners, and leadership teamsDrive tactical decisions for projects that are under your direct responsibility rt TextInsert TextWhat you need to succeedBachelor's degree or equivalent experienceMinimum of 7-12 years of program/project management experience preferably with large enterprise web projects with a focus on customer experienceHands on experience with Agile & project management methodologies with confirmed leadership capabilitiesSolid understanding of Web technologies, including web content management systems and workflowsKnowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and WikiExcellent business partner management and presentation skillsDesired traits: Driver, Organized, Articulate, Attention to detail, Flexible, Creative and High EQAbout AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.Let's Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $124,300 -- $234,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $162,000 - $234,600At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.