Customer Service Representative

Schedule: Monday - Friday 8 AM - 5 PM (1 hour lunch) - No OTInterviews: Will be done in personEnvironment: OfficeDay-to-Day Job Duties - This position supports the Market Manager and helps manage all aspects of exporting Sysco products from the US to over 80 countries. The main responsibilities will beA - Order Processing & Data EntryEnter and manage export orders using the AS400 System ( IFG will train the worker on)Verify product allocations and coordinate shipments with internal departmentsB- Customer & Internal CommunicationRespond to emails and coordinate with customers, Market Managers, and internal teams (logistics, merchandising, etc)Ensure clear communication on order status, documentation shipment details.C- Export Documentation & CompliancePrepare and request the necessary export certificationsEnsure compliance with country-specific export requirements and government regulationsD- Logistics CoordinationWork closely with the logistics team to book shipments, track processes, and ensure accurate invoicing.Support all internal processes from order creation through to shipment and invoicing.Top 3 Must-haves to be successful in this role: organized, attention to detail, and Focused.0-3 Years of Experience, This is a Sales support position responsible for providing direct support to all assigned Marketing ManagersResponsibilities include answering all incoming concerns/needs from all customers; key pick-up requests, handling transportation/routing on delivery questions, , providing customers with invoice copies, monitoring orders before cut- off, communicating regularly with the AE and customers,. Requirements include a high school diploma or equivalent, Strong telephone communication skills, ability to work in a fast pace environment, ability to sit and work at a P/C for extended periods and must be proficient in MS Office.