Account Manager

An Account Manager job in Westlake, Ohio is available courtesy of Akkodis. This position will develop and maintain strong relationships with clients to help achieve retention and growth objectives. You will collaborate with product owners, senior leadership and other team members to maintain the most effective service delivery model. You will also establish and maintain relationships with appropriate internal partners and work across business functions to ensure customer needs are met. STRONG PREFERENCE FOR HEALTHCARE INDUSTRY EXPERIENCE.100% EMPLOYER PAID BENEFITS! LARGE ANNUAL BONUS!Account Manager Responsibilities:Build relationship with assigned clients and guide fellow team members in managing the client relationships they are responsible forSupport the service & administration of products to achieve client satisfaction and profitable growthMonitor client activity and Monthly Scorecards for assigned book of business, identify and report on trends and variancesProactive and reactive support of client issuesIdentify retention strategies and product enhancement opportunities to promote retention and organic growth through client feedbackServe as an escalation point to ensure resolution of issues to client satisfaction; provision of feedback and status updates; conducting and delivering Root Cause Analysis and Corrective Action Plans where requiredQualifications:Bachelor's degree (B. A. or B.S) from a four-year college or university, or equivalent combination of education and experience3+ Years of Account Management requiredMust be proficient with MS Office tools including MS Word, MS Power Point, and ExcelMust be able to work in a fast-paced, ambiguous environment and quickly adapt to changeSpecific knowledge of Medicare Part D and the role of Pharmacy Benefit Managers and the health plan is preferredMust be able to quickly sort through complex subject material by using strong analytical skill-set; ability to effectively use data for strategyIf you are interested in this Account Executive job in Westlake, OH then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact .Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.