Senior Manager, Product - Retail Payments

JR0127493Role ResponsibilitiesWe are seeking a Senior Product Manager to lead our non-cash retail payments infrastructure, the digital rails that enable customers to send and receive money across bank accounts, cards, and wallets worldwide.In this role, you will define the strategy, roadmap, and execution plan for scaling and optimizing our payments integrations with banks, networks, and fintech partners. You will ensure our infrastructure is reliable, compliant, and cost-efficient, enabling seamless money movement across corridors and enhancing customer trust in our global remittance platform.This role is critical to building the next generation of digital payments infrastructure, ensuring that our retail products are powered by strong, scalable, and innovative non-cash payment capabilities.Own the product vision and roadmap for non-cash retail payments infrastructure (bank transfers, debit/credit cards, real-time payments, wallets).Identify market opportunities, regulatory shifts, and new technologies to expand and strengthen payment capabilities.Lead the end-to-end rollout of new non-cash payment integrations with banks, PSPs, processors, and card networks.Drive platform scalability and reliability, ensuring uptime, resiliency, and regulatory compliance.Monitor and improve KPIs such as authorization rates, transaction success rates, settlement speed, and processing costs.Work closely with Compliance, Risk, Operations, Finance, and regional business teams to ensure infrastructure aligns with local regulations and business priorities.Serve as the SME for non-cash payment infrastructure, driving alignment across teams and geographies.Role Requirements7+ years of experience of product management experience in Financial Services, preferably payments. Undergraduate or graduate degree in business, economic, or related field. 5+ years experience in payments, product strategy, fintech operations, or consulting. Deep understanding of the global payments landscape, including cards, ACH, real-time payments, wallets, and cross-border rails. Strong analytical and problem-solving skills, with the ability to structure and drive complex initiatives. Proven ability to lead cross-functional initiatives and communicate with technical and non-technical stakeholders. Experience using data to drive decisions. Communication Skills: Excellent writing and communication skills.   Problem-Solving Skills: Proven problem-solving skills, a robust technological   background, and an understanding of business processes.   Work ShiftHYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.BenefitsBENEFITS AND OTHER DETAILSYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.Your United States-specific Benefits IncludeMedical, Dental and Life Insurance  Tuition Assistance Program  Parental Leave  One day volunteer time off  $0 Money Transfer Fee Discount Code – Quarterly  Recognition Program “Game Changers”  Employee Discount Program  Global Adoption Assistance  Global Scholarship Awards Program  401K planFor residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.SalaryThe base salary range is $160,000 - $217,000 per year, total on target compensation includes a base salary plus short-term and longe-term incentives that align with individual and company performance.Other DetailsWe are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. -RC1Estimated Job Posting End Date03-27-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.