Dispatcher/Bus Backer

Job DescriptionDispatcher/Bus Backer\nFull-Time\nLocation: Washington, DC (Union Station)\nCompensation: $19-21 hourly\nSchedule: 9am-7pm (Up to 50 hours per week; Days worked vary based on needs of operation)\nApply Now!\n Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Dispatcher and Bus Backer for Union Station in Washington, DC. The incumbent will report to the General Manager. The Dispatcher/Bus Backer is responsible for ensuring on-time departures and arrivals, and maintaining effective communication between drivers, passengers, and station personnel. Also, assisting drivers with safely maneuvering motor coaches in tight spaces, particularly within station loading areas. This role is critical to delivering safe, efficient, and customer-focused transportation services. As well as, ensuring safe positioning of buses, supporting traffic flow, and enhancing overall safety at the terminal.What we offer:\n\nHealth, Dental, and Vision Insurance\nTerm life insurance (company paid and voluntary)\n401(k) plan\nGenerous Paid time off\nEmployee Assistance Program "EAP"\nFree membership for "Tickets At Work" for exclusive employee deals\nGrowth Opportunities with one of the largest privately held transportation companies in North America.\nPaid Weekly\n\nDescription: \n\nGuide drivers when backing buses into bays or parking areas using hand signals and/or radio communication\nEnsure safe movement of buses in congested station areas\nMonitor pedestrian and vehicle traffic to prevent accidents\nAssist with staging buses for departures and arrivals\nPerform basic visual safety checks (lights, doors, clearance)\nCommunicate with drivers regarding lane assignments and timing\nHelp maintain orderly flow of Coach USA/Dillon's buses at Union Station\nAssist with passenger questions\nLoading/unloading luggage when required\nChecking tickets when needed and directing them to the correct bus\n\nMinimum Requirements:\n\nAvailable on weekends, holidays, days, and nights and work flexible long shifts depending on the operation's needs\nExemplary customer service skills\nAbility to read, write and speak English fluently\nExperience in transportation, ground operations, or similar role preferred\nStrong situational awareness and attention to detail\nAbility to work outdoors in various weather conditions\nExcellent communication skills and ability to give clear directions\nMust be able to stand for long periods and perform physical tasks\nMust be able to lift and load/unload luggage when needed\n\n To learn more about your next big career change! APPLY NOW!Coach USA, LLC is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.