Inside Sales Representative (Luxury Call Center)

Inside Sales Representative (Luxury Call Center)Location: Boca Raton, FL 33486 (100% On-site)Pay: $20/hr + CommissionFull time | Direct HireAbout the RoleWe're hiring Inside Sales Representatives for a luxury, high-touch call center specializing in hair restoration services. This role is ideal for polished, empathetic professionals who can balance care and confidence while converting warm leads into in-person consultations.You'll be part of a supportive team environment that values professionalism, compassion, and strong follow-through.? What You'll Do• Convert inbound and outbound leads into booked consultations• Handle 30-50 inbound calls/day + outbound follow-ups• Deliver a warm, white-glove customer experience• Manage follow-ups, reschedules, and re-engagement calls• Maintain detailed notes in Salesforce• Collaborate closely with Hair Loss Specialists?? What We're Looking ForRequired Experience• 3+ years call center experience (non-negotiable)• Proven success with inbound call volume + outbound follow-ups• Appointment setting experience• High-touch, luxury service environment experience• Salesforce or RingCentral a plus• Bilingual Spanish a strong plusSoft Skills• Empathetic and warm communicator• Polished, professional phone presence• Strong follow-through and commitment to quality• Coachable, confident, and reliable?? ScheduleTraining (first 2 weeks):• Monday-Friday | 8:30 AM - 5:30 PMAfter training:• Tuesday-Saturday | 11AM - 8 PM• Rotating weekday off?? Benefits (Start Day 1)• Paid vacation, holidays, and personal days• Medical, dental, vision, and life insurance• 401(k) with company match (after 1 year)• Tuition reimbursement• Paid training• Corporate-provided warm leadsEqual Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf