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Administrative Assistant

The Administrative Assistant serves as an operational support professional reporting directly to the District Manager within a HUD/PACT affordable housing environment. This role provides structured administrative and workflow support across Legal, Violations, Front Desk Coordination, Compliance (entry-level support), and general office operations.Responsibilities:Provide District-Level Operational SupportProvide direct administrative support to the District ManagerCoordinate scheduling, meeting logistics, and internal communicationsPrepare memoranda, notices, reports, and correspondence as directedMaintain structured electronic and physical filing systemsMonitor response standards (48 hours general / 24 hours urgent)Provide Legal & Violations Administrative SupportPrepare and organize case documentation for Legal ManagerTrack court dates, stipulations, violation deadlines, and agency noticesMaintain confidential tenant and case filesSupport violation tracking spreadsheets and corrective documentation logsProvide Compliance (Entry-Level Support)Assist with document intake and scanning for recertificationsEnter basic compliance data into property management systemsOrganize resident files in preparation for audits or agency reviewsSupport preparation of audit packagesServe as back up to the Front Desk CoordinatorOther responsibilities as assignedMeet Performance KPIsMaintain 95% document accuracy rate in data entry and file organization.Meet 48-hour general response and 24-hour urgent response standards.Zero compliance audit findings attributable to administrative file errors.Ensure 100% tracking of court dates and violation deadlines.Maintain organized digital and physical filing systems with monthly review validation.Requirements:High school diploma or GED required; associate degree preferred2+ years administrative experience supporting leadership in a fast-paced environmentStrong proficiency with Microsoft Office/Google Workspace; excellent formatting and documentation skillsExcellent organization, discretion, and professionalismExperience in property management, housing, or regulated environments preferredAbility to work early mornings, evenings and occasional weekends based on site needs

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