Customer Manager

POSITION OVERVIEW: The Customer Manager will work with the Vice President of Sales to deliver objectives for key accounts including forecasting, budgeting, and ensuring that quality specifications and sales volumes are within target. The Customer Manager will set targets for volume, revenue, market share, new business opportunities, new item distribution, and implementation of corporate initiatives for assigned accounts and geography.Partner with clients to train retail staff and/or identify training opportunities with product handling, cold chain management, product rotation, ripening practices, inventory control, and replenishment. The ideal candidate will develop and maintain strong client relationships and serve as the liaison between sales, sourcing, and operations. Additionally, the Customer Manager will work in a cross-functional and collaborative manner with internal departments to execute company objectives.DUTIES AND RESPONSIBILITIES:Present category management data to customersAssist in development of customer pricing protocolsDevelop new business proposals and develop pricing recommendationsManage client contract negotiationsAssist with product pricing strategyLead cross functional teams to support key strategic accountsDevelop accurate monthly volume and sales forecastsFulfill requests for product information and develop sales presentationsSet up new customers and products in internal systemsJOB REQUIREMENTS:4-year degree in Business Management, Marketing, Finance, or related field, or equivalent experience3+ years of Produce experience highly preferredCategory management experience preferredTravel RequiredPHYSICAL ENVIRONMENT:Most work is performed in a temperature-controlled office environmentIncumbent may sit for long periods of time at desk or computer terminalIncumbent may use keyboards, telephone, and other office equipment during normal workdayStooping, bending, twisting, and reaching may be required in completion of job dutiesFlexible work from home options available.