Installation Manager

Commercial Furniture Installation ManagerLocation: Louisville, KY (with occasional travel to Lexington and surrounding markets)Company: MBI FurnitureJob Type: Full-TimeCompensation: Competitive salary based on experience, plus benefits and performance incentivesAbout UsMBI Furniture is a leading commercial furniture dealership specializing in workplace, education, healthcare, and government environments. As an authorized Allsteel dealer, we deliver high-quality furniture solutions and exceptional service to clients across Kentucky and beyond.Position SummaryThe Installation Manager is responsible for directing all functions of the installation team to ensure projects are completed safely, efficiently, profitably, and to the highest quality standards. This position oversees installation personnel, project planning, labor estimating, training, and customer satisfaction for commercial furniture installations of all sizes.The ideal candidate is a hands-on leader with extensive knowledge of commercial furniture systems, strong organizational skills, and the ability to manage multiple projects while maintaining exceptional service standards.Major Duties and ResponsibilitiesSchedule and coordinate all furniture deliveries and installations.Manage in-house installers and subcontracted installation crews.Review project drawings, specifications, and installation instructions.Conduct pre-install meetings with project managers and installers.Ensure warehouse and job sites are maintained in a clean, safe, and organized manner.Identify and correct quality issues during all phases of installation.Oversee post-installation punch lists and closeout activities.Develop labor budgets, schedules, and installation timelines.Provide daily project updates to project managers and installation leads.Recruit, train, develop, and evaluate installation staff.Coordinate manufacturer training and ensure adherence to installation standards.Monitor labor productivity and manage projects to meet budget and profitability goals.Maintain and submit accurate expense reports and project documentation.Present the company’s installation capabilities to existing and prospective customers.Perform any duties necessary to achieve complete customer satisfaction and project acceptance.Performance AccountabilityProficiency in all installation skills required of a Lead Installer.Strong initiative and a willingness to learn, teach, and mentor others.Accuracy and timeliness in all paperwork and reporting.Ability to assign work effectively and ensure tasks are completed properly.Valid driver’s license and ability to meet company insurance requirements.Excellent verbal and written communication skills.Thorough understanding of:Labor estimating and manpower planningEquipment and site coordinationProduct delivery, staging, and distributionTask assignment and field supervisionBudgeting and cost controlPreferred Qualifications5+ years of commercial furniture installation experience.2+ years of supervisory or management experience.Experience with major commercial furniture manufacturers, including Allsteel and HON.Ability to read and interpret installation drawings and specifications.OSHA certification is a plus.Proficiency with Microsoft Excel and Microsoft Outlook.Compensation and BenefitsCompetitive salary based on experiencePerformance-based bonus opportunitiesHealth insurancePaid vacation and holidaysRetirement plan with company matchCompany vehicle or vehicle allowance (if applicable)Why Join MBI Furniture?At MBI Furniture, we pride ourselves on delivering exceptional results while maintaining a supportive, team-oriented culture. This is an opportunity to play a key leadership role in a growing company with a strong reputation and exciting future.