Digital Content and Localization Specialist (French Canadian) - C2H
Digital Content and Localization Specialist (French Canadian)Location: RemoteOverviewThe Marketing and Customer Experience Team is seeking a French (Canada) Website Content & Localization Specialist to assist with the migration, translation, and QA of content for a new French website.Reporting to the Localization Manager, this role sits at the intersection of Marketing, IT, Communications, Insurance Operations, and Mission teams.The role is responsible not only for supporting the new web experience, but also for ensuring that French-language content advances enterprise priorities, supports revenue-generating business units, and delivers a first-class digital experience for French-speaking audiences.This position begins as a six-month contract with clearly defined performance benchmarks and potential conversion to full-time based on measurable results set forth during the contract.Core ResponsibilitiesWork hands-on to successfully assist with the migration of all French-language website content into the new digital experience platform, ensuring accuracy, completeness, functionality, and brand alignmentAssist with linguistic quality assurance, functional testing, and user acceptance testing for French-language web pages, forms, assets, and applicationsEnsure compliance with French (Canada) style guidelines and approved terminology across faith, fraternal, insurance, and investment contentIdentify content gaps, inconsistencies, and opportunities to adapt, co-create, and refine French-language content to improve clarity, cultural relevance, and customer experience for French-speaking audiencesCollaborate with UI/UX and SEO teams to ensure French metadata, schema, and on-page parameters meet current standardsTrack and report on migration progress, quality metrics, risks, and remediation plans to leadershipSkills & QualificationsRequiredNative or near-native proficiency in French (Canada) and professional fluency in EnglishDemonstrated experience in website migration, CMS implementation, or digital platform transitionsStrong understanding of localization workflows, translation memory, and terminology managementExperience conducting linguistic QA and functional testing in multilingual environmentsStrong copy adaptation and editing skills in a structured brand environmentFamiliarity with SEO best practices in multilingual digital ecosystemsStrong project management and cross-functional coordination skillsPreferredExperience working in financial services, insurance, or mission-driven nonprofit organizationsKnowledge of Catholic Church terminology and faith-based communicationsExperience with Optimizely, Marketo, DAM, or enterprise CMS platformsEducationRequiredBachelor s degree in Localization, Translation, Marketing, Communications, Digital Media, Information Systems, or related fieldMinimum three years of experience in localization, multilingual digital marketing, website management, or customer servicePreferredMaster s degree in Localization, International Marketing, Digital Strategy, or Customer ExperienceFormal training or certification in localization project managementExperience supporting enterprise-wide digital transformation initiativesKnowledge of Catholic Church teachings and hierarchyDesire to work on a creative, collaborative, and data-driven teamPassion for delivering the best customer experience to local markets.