Remote Zendesk Platform Optimization Expert
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A leading technology consulting firm is seeking a Zendesk Platform Optimization Specialist to enhance the efficiency of Zendesk configurations and improve support operations. The role involves conducting a thorough analysis of ticket handling processes, developing reporting frameworks for both operational teams and executive leadership, and providing recommendations for system improvements. Ideal candidates will have over 5 years of experience with Zendesk and a proven track record in optimizing workflows and agent productivity.#J-18808-Ljbffr