Business Analyst/Scrum Master

DescriptionICF is seeking a Business Systems Analyst / Scrum Master to support a large-scale modernization of a legacy enterprise application to a low-code platform environment. This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation within an AI-augmented, agile delivery model.This position operates as part of an embedded delivery function, serving dual responsibility as both the Business Analyst and Scrum Master for the team. The role combines requirements ownership, backlog management, and full agile facilitation, ensuring both the clarity of work and the effectiveness of team execution.The analyst will lead the development of user stories, acceptance criteria, and workflows, support functional validation, and drive agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. This role is accountable for ensuring all work is clearly defined, prioritized, testable, and delivered efficiently.The role serves as the primary bridge between business stakeholders and technical teams, while also acting as the servant leader responsible for maintaining team velocity, removing impediments, and ensuring adherence to agile practices.This position is Hybrid, with a preference for working 2 days on-site in Washington, DC.ResponsibilitiesRequirements Engineering & Backlog OwnershipLead end-to-end requirements development, including elicitation, analysis, decomposition, and documentationTranslate business needs into clear, actionable user stories, acceptance criteria, and functional specificationsEnsure all backlog items meet Definition of Ready (DoR) and are testable, complete, and aligned to business objectivesMaintain and prioritize the product backlog in collaboration with the Product OwnerFunctional Analysis & ValidationSupport and validate functional requirements across application features, workflows, and user scenariosDevelop and maintain testable requirements and acceptance criteria aligned to business needsParticipate in UAT coordination and validation, ensuring delivered functionality meets expectationsIdentify gaps, inconsistencies, and risks in requirements and drive resolution prior to developmentWorkflow & Process AnalysisAnalyze and design business processes, workflows, and system interactionsDevelop process models, workflow diagrams, and functional designs to support application developmentEnsure alignment between business requirements, platform capabilities, and automation opportunitiesSupport validation of workflows, integrations, and downstream processesAI-Augmented Requirements & AnalysisLeverage AI-assisted tools to accelerate:Requirements decompositionUser story generationAcceptance criteria definitionTest scenario alignmentValidate all AI-assisted outputs through human-in-the-loop review to ensure accuracy and completenessContinuously improve requirements quality and efficiency through structured, repeatable approachesAgile Delivery & Scrum FacilitationServe as Scrum Master, facilitating:Sprint planningDaily stand-upsSprint reviews and retrospectivesDrive team execution by removing impediments and maintaining delivery momentumEnsure adherence to agile best practices, sprint cadence, and delivery timelinesStakeholder Engagement & AlignmentCollaborate closely with Product Owners, SMEs, developers, and architects to refine and validate requirementsFacilitate requirements workshops, backlog refinement sessions, and stakeholder reviewsAct as the primary liaison between business and technical teams, ensuring alignment and transparencyQuality, Traceability & Delivery SupportEnsure traceability between requirements, test cases, and delivered functionalitySupport QA and development teams in clarifying requirements and resolving ambiguitiesIdentify risks, gaps, and dependencies early and drive proactive resolutionContribute to delivery reporting, documentation, and governance artifactsRequired Qualifications5+ years of experience as a Business Analyst, Systems Analyst, or Product Analyst in application development environments5+ years of experience working in Agile/Scrum environments, including facilitation of agile ceremonies3+ years of experience writing high-quality user stories, acceptance criteria, and functional requirements3+ years of experience with backlog management, prioritization, and requirements traceability3+ years of experience translating business requirements into technical-ready specifications for development teamsPreferred QualificationsStrongly preferred: Experience with Appian (BPM), including defining workflows, process models, and supporting requirements for Appian-based solutionsAbility to analyze and design end-to-end workflows and system interactionsStrong understanding of the Software Development Lifecycle (SDLC)Excellent communication, stakeholder management, and facilitation skillsAbility to work across business and technical teams in a fast-paced delivery environmentExperience operating in a dual BA / Scrum Master roleExperience with low-code platforms or BPM toolsExperience in federal or regulated environmentsFamiliarity with AI-assisted requirements generation or analysis toolsExperience supporting test scenario development and QA alignmentKnowledge of data modeling, integrations, and API-driven systemsExperience with process modeling tools (e.g., Visio, BPMN tools)Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.We will consider for employment qualified applicants with arrest and conviction records.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.Candidate AI Usage PolicyAt ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.The pay range for this position based on full-time employment is:$81,499.00 - $138,549.00Nationwide Remote Office (US99)