Software Engineer

Software Engineer (3+ Years Experience) Full-time | Hybrid Role (3 days in-person per week) based in Durham & Raleigh, NC Company Background Acta Solutions is a rapidly growing GovTech startup powering better customer service for governments. Our mission is to simplify government workflows. We work with public agencies across the country and provide them with constituent-communication and service delivery software that strengthens governments' ability to support constituents as they apply for and receive services. Acta's software-as-a-service solution enhances communications workflows within public agencies via AI-enabled tools to develop an internal knowledge-base, auto-compose responses, retrieve geography-specific regulatory information, and streamline coordination between local government staff. We sell to public agencies in 10 states who serve over 8M constituents daily. Our team is tight-knit, agile, and growing rapidly. The Role The Software Engineer is an individual-contributor role for an engineer ready to own major features end-to-end and shape the direction of our product and systems. You'll work directly with our CTO on the engineering that matters most to our customers and our business, with real autonomy over how it gets built. As an engineer on our team you will lead development on system-critical engineering, weigh tradeoffs across competing design approaches, give well-considered recommendations with minimal oversight, and at times own feature development independently. You’ll also play a role in determining scope—estimating accurately, managing requirement changes, articulating tradeoffs to stakeholders, and keeping the team informed as velocity shifts. If you want a role where your technical decisions carry weight, where you're trusted to own hard problems across the full stack, and where your work visibly improves how millions of people access public services, we'd love to meet you. What You’ll Do Own major feature development end-to-end, from design through production Own scope management on tickets, requirements, and mid-flight changes Weigh tradeoffs across design approaches and develop timely design options for features of varying size Lead development and decision-making on system-critical engineering Deliver well-reasoned pull requests that require little senior review, with sound decisions throughout Provide rigorous input and feedback to other team members through code reviews Accurately estimate scope on new work, articulate scope tradeoffs to stakeholders, and keep the team updated on changes to velocity Provide significant input on system-level improvements and technical direction How We Work We're serious about modern engineering practice. AI-assisted development is part of our daily workflow, and we expect strong engineers to use these tools well. Must Have Skills and Experience 3+ years of professional software engineering experience shipping production software Strong problem solving abilities and sound engineering judgment Strong written and verbal communication skills, including with non-technical stakeholders Ability to disambiguate requirements from informal or incomplete stakeholder input into clear, well-scoped requirements Ability to own features end-to-end with minimal oversight Demonstrated experience estimating scope and managing tradeoffs on real projects Proficiency with TypeScript and/or JavaScript Experience across both front-end and back-end development Nice to Have Background and Skills Angular Node.js MongoDB AWS or similar cloud technologies Experience in a startup or small-team environment Familiarity with AI-assisted development tools (Claude Code, Copilot, etc.) Prior experience in regulated industries serving enterprise/government customers Top Characteristics of a Successful Software Engineer at Acta Strong, well-calibrated technical judgment Ownership mentality—sees problems through without being asked Willingness to give and receive feedback Passion for delivering value to customers and seeing your features in use Comfort operating with autonomy in a small, fast-moving team Perks and Benefits Unique opportunity to work in a startup environment where you will report directly to the CTO Real ownership over system-critical engineering and technical direction Opportunity to engage in conversations around broader product vision Team-oriented culture Casual dress all-day, everyday Regular team outings and celebrations Mission-driven organization working to improve local government $95,000-$110,000 annual salary depending on experience Full benefits package — medical, dental, vision, 401k Job Type: Full-time Pay: $95,000.00 - $110,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid parental leave Professional development assistance Unlimited paid time off Vision insurance Work Location: Hybrid remote in Raleigh, NC 27603