Engineer, Systems Engineering

OverviewJob PurposeWe are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.The Systems Engineer is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. We are seeking a candidate with extensive experience in managing and deploying large-scale DNS systems. The ideal candidate will have a deep understanding of DNS protocols and a proven track record in DNS configuration, management, and migrations.ResponsibilitiesAssist in the design and implementation of DNS systems at an enterprise level, ensuring high availability and performance.Implement and oversee IP Address Management (IPAM) solutions.Configure and manage DNS zones, including domain transfers and DNS migrations.Utilize advanced DNS techniques to optimize system performance and security.Maintain a thorough understanding of DNS protocols and industry best practices.Develop and maintain automation scripts using Python to streamline DNS operations.Investigate and adopt new technologies/tools as needs ariseRespond to and assist in production operations in a 24/7 environmentProvide technical analysis, resolve problems, and propose solutionsProvide support to, and coordinate with, developers, operations staff, release engineers, and end-usersEducate and mentor team members and operations staffWork efficiently in a fast-paced environment and handle priorities effectively.Ensure meticulous attention to detail and maintain excellent organizational skills.Collaborate effectively with team members to achieve project goals and maintain system integrity.Participate in a weekly on-call rotation for after-hours supportKnowledge and Experience3+ years of hands-on experience working with ISC Bind or similar technologies.Proven experience in deploying and managing IPAM solutions.Demonstrated ability to manage large-scale DNS systems.Expertise in DNS zone configuration and management.Experience with domain transfers and DNS migrations.In-depth knowledge of DNS protocols.Proficiency in advanced DNS techniques.Solid experience coding with any combination of Python, Ruby, Bourne, Perl, Java, APIs, and othersExperience with automation/configuration management using either Puppet, Chef, Ansible or an equivalentFamiliarity with git, subversion, Jenkins, or equivalentDemonstrable knowledge of multi-tiered, highly available, and resilient application designKnowledge of horizontal and vertical scaling for performance and high availabilityTop-tier analytics and problem solvingAbility to perform network analysis with tools, tcpdump, wireshark, tsharkAbility to work in a service-oriented team environmentProject Management, organization, and time managementCustomer focused, and dedicated to the best possible user experienceCommunicate effectively with both technical and business resourcesDesiredDegree in engineering discipline or equivalent experience in Systems Engineering5+ years of experience with RedHat and/or Windows operating systemsIntermediate understanding of application and server virtualization#LI-SH3#LI-ONSITEIntercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.