Social Insurance Specialist (Claims Technical Expert) (ICTAP) (TEMP)

Summary Interagency Career Transition Assistance Program (ICTAP) eligibles only in the commuting area of the selected duty location. LOCATION: This position is located in various offices in the Social Security Administration. TOUR OF DUTY: Multiple work schedules (up to 40 hours) | Alternate work schedules may be available. TYPE OF POSITION: Temporary, Not to Exceed 1 year; may be extended - will not become permanent. Learn more about this agency Summary Interagency Career Transition Assistance Program (ICTAP) eligibles only in the commuting area of the selected duty location. LOCATION: This position is located in various offices in the Social Security Administration. TOUR OF DUTY: Multiple work schedules (up to 40 hours) | Alternate work schedules may be available. TYPE OF POSITION: Temporary, Not to Exceed 1 year; may be extended - will not become permanent. Learn more about this agency Overview Help Accepting applications Open & closing dates 05/06/2026 to 05/12/2026 Salary $89,508 - $145,468 per year Salary shown is GS-12 Rest of USA min. salary to Highest Locality pay. (See Additional Information Section for Locality pay information) Pay scale & grade GS 12 Locations Many vacancies in the following locations Birmingham, AL Mobile, AL Lancaster, CA Los Angeles, CA Show morefewer locations (49) Palm Springs, CA Santa Rosa, CA West Covina, CA Washington, DC Jacksonville, FL Kissimmee, FL New Port Richey, FL West Palm Beach, FL Athens, GA Villa Rica, GA Council Bluffs, IA Davenport, IA Des Moines, IA Mason City, IA Ottumwa, IA Coeur d'Alene, ID Madison, IN Mayfield, KY Fall River, MA Fitchburg, MA Quincy, MA Columbia, MD Highland Park, MI Livonia, MI Sterling Heights, MI Minneapolis, MN Union, MO Farmington, NM Las Vegas, NV Cincinnati, OH Lancaster, OH Marion, OH Youngstown, OH Salem, OR Lancaster, PA Reading, PA Sumter, SC Conroe, TX El Paso, TX Grand Prairie, TX Odessa, TX Port Arthur, TX Lynchburg, VA Manassas, VA Virginia Beach, VA Kennewick, WA Tacoma, WA Jackson, WI Wisconsin Rapids, WI Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Not required Relocation expenses reimbursed No Appointment type Temporary - 1 Year - May be extended - Will not become permanent Work schedule Multiple Schedules - Up to 40 hours per week Service Competitive Promotion potential None Job family (Series) 0105 Social Insurance Administration Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number SSA-12948234-ICTAP-26-FO Control number 868123500 This job is open to Help Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for Interagency Career Transition Assistance Program (ICTAP) in the commuting area of the listed duty location. Duties Help SSA's Claims Technical Expert (CTE) is responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. The incumbent provides a lead role in technical training and mentoring other employees. Requirements Help Conditions of employment Proof of ICTAP eligibility required U.S. Citizenship required Selective Service Registration, if applicable (www.sss.gov) Background and/or security investigation required Job offers are contingent on background / security investigation results All qualification requirements must be met by the closing date of the announcement Qualifications Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations. The following time-in-grade requirement must be met by the closing date of this announcement: Applicant must have 52 weeks at the GS-11 or higher. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment. Qualification requirements must be met by the closing date of this announcement. Education There is no substitution of education for experience at this grade level. Additional information In addition to the minimum qualifications, applicants must be eligible under the following category: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). who have held a GS-12 or above, and in the commuting area of the listed duty locations. In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection. This is not a career-ladder position; GS-12 is the full performance level. This is a bargaining unit position represented by the American Federation of Government Employees. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Additional selections may be made for this vacancy six months from the closing date of this announcement. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Refer to Salaries & Wages for locality pay tables. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. The following knowledge, skills, and abilities are necessary to perform the duties of the position: Knowledge of SSA programs, laws, rules, regulations, and programmatic systems Ability to analyze, research, and evaluate to draw accurate conclusions Ability to manage multiple priorities Ability to communicate orally Ability to communicate in writing Ability to train, coach, mentor and lead others Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12948234 Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference. INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide: proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent. For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.