Sales Engineer
About Civ RoboticsCiv Robotics is revolutionizing the $3 trillion infrastructure construction industry by automating repetitive, labor-intensive tasks. Our mission is to bridge the workforce gap and accelerate the development of critical infrastructure projects with cutting-edge robotics and autonomous navigation technology.With over 100 robots deployed and actively transforming construction sites worldwide, we’re redefining efficiency, safety, and precision in the field. Backed by top-tier investors, Civ Robotics is a fast-growing startup headquartered in San Francisco, founded by industry experts with deep construction experience.Join us in building the future of construction automation and be part of a team that’s shaping the next generation of robotics.About The RoleWe’re hiring a Sales Engineer to join our Sales team and serve as a technical leader across the customer lifecycle, from pre-sales demos and technical discovery through deployments, training, adoption, and expansion support.You’ll partner closely with Sales, Customer Success, Operations and Engineering to help customers successfully adopt Civ Robotics in real-world construction environments. This role is ideal for someone who enjoys solving hands-on technical challenges, building trust with customers, and driving outcomes that directly impact revenue and retention.This is an in-office role in San Francisco with regular travel to customer job sites.What You’ll DoPre-Sales / Technical SellingLead technical discovery to understand customer workflows, constraints, and success criteria.Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way.Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion.Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives.Deployment, Training, and Customer Success EnablementSupport deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance.Provide hands-on troubleshooting for robotic/electrical systems and hardware/software integration issues.Document customer interactions, common issues, and repeatable solutions; contribute to playbooks and training materials.Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks.Expansion & Strategic SupportPartner with Sales / Customer Success on renewals, upsells, and long-term account health.Join QBRs and customer check-ins as the technical voice: outcomes, ROI, roadmap alignment, and next steps.Gather field feedback and share insights with Product/Engineering to drive continuous improvement.Help drive customer advocacy: references, case studies, and site visits.What We’re Looking ForMinimum Qualifications / Must-Haves3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Robotics Field Ops type role (or similar customer-facing technical role).Hands-on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech, etc.).Strong troubleshooting instincts and comfort working on-site in messy real-world environments.Excellent communication and presentation skills, able to translate technical details into business outcomes.Ability to work cross-functionally (Sales, CS, Product, Engineering) and thrive in a fast-moving startup.Willingness to travel to project sites as needed (typically ~30–35%).Ability to work in-office in San Francisco.Preferred / Nice-to-HavesExperience in construction, solar, civil engineering, surveying, or adjacent infrastructure workflows.Familiarity with GNSS/GPS, RTK, total stations, or construction layout processes.Experience running pilots / evaluations and supporting procurement or vendor selection processes.Comfort working with metrics and customer health signals (adoption, retention risk, ROI).What You’ll GetA high-impact role in a fast-growing robotics startup.Opportunity to shape customer experience and influence product roadmap through field feedback.Competitive salary + performance-based incentives.Equity / stock options.Health, dental, and vision benefits.