Service Manager - Trucks

Service Manager - KenworthAll Roads Trucks - Naples, FLDo you enjoy working in a production driven environment as a strong leader? Are you comfortable managing technicians, their workloads and communicating with customers? All Roads Trucks/Kenworth in Naples, FL is searching for a detail oriented leader with heavy duty/truck experience. This role is responsible for overseeing the service department, controlling costs, creating customer relationships, and setting and obtaining sales and profit objectives. Additionally, they must address the concerns of customers and ensure that all service work is performed efficiently and effectively.Schedule & Compensation* Base salary plus monthly commission $100k-$125K+ OTE* Monday - Friday 7 am - 6 pm, Saturday 7 am - 12 pmBenefitsGreat benefits...Medical, dental, vision, disability and life insurance offerings available on the 1st of the month after 30 days of employment401(k) with company contributionTuition ReimbursementPaid time offCompany paid holidaysResponsibilities:Monitor the entire service department's performanceContinually observe and mentor the Service Writers to enforce good habits, and to ensure "Exceptional Customer Service" at all timesDispatching service work to techniciansMaintain and build customer relationshipsSuccessfully work with and through both Service Writers and Technicians within the Service Department.All other duties as assigned.Required Education and ExperienceHigh School Diploma or GED requiredValid Driver's LicenseAt least 2 years of Service Management experienceMust have excellent customer service skillsAbility to multi-task, prioritize, and work efficientlyWork Authorization/Security ClearanceAll Roads Company does not provide H1-B sponsorship. No security clearance required for this position.AAP/EEO StatementAll Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.Apply Today to make your impact at Kenworth in Naples, FL.