Business Office Manager

Care Village at Mattapan - Business Office Manager – Care Village West Roxbury and Care Village Mattapan Skilled Nursing FacilitiesLocation: West Roxbury, MAWe are seeking an experienced, detail-oriented Business Office Manager to join our skilled nursing facility team in West Roxbury, MA. This is a key leadership role responsible for managing all business office operations to ensure accurate billing, efficient financial processes, and exceptional customer service for residents and families.Key Responsibilities:Oversee daily business office operations, including billing, collections, A/R, A/P, and payroll coordinationManage resident financial files, insurance verifications, Medicaid/MassHealth applications, and census dataEnsure accurate and timely month-end reportingServe as the primary resource for residents and families regarding financial questionsCollaborate with nursing, admissions, and administration to maintain smooth operational workflowsMaintain compliance with all state, federal, and facility policiesSupervise and support business office staff as neededQualifications:Previous experience in a skilled nursing facility or healthcare business office requiredStrong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and other third-party payer reimbursementProficiency with long-term care billing systems (e.g., PCC)Excellent communication, organizational, and customer service skillsAbility to manage multiple priorities in a fast-paced environmentWhy Join Us?Supportive and collaborative leadership teamCompetitive salary and comprehensive benefits packageOpportunity to make a meaningful impact on residents and familiesStable, well-established facility with a commitment to quality care? How to Apply:Please send your resume to .