Remote Technical Support Supervisor: Coaching & Escalations
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A telecommunications company is looking for a Supervisor of Technical Support to lead a remote team of agents. You will drive performance and manage escalated customer issues while ensuring exceptional service through effective coaching. Ideal candidates will have leadership experience in a call center environment and strong technical skills. This position is fully remote allowed in states where the company operates, including AL, FL, GA, MD, MI, NY, OH, TN, TX, and VA.#J-18808-Ljbffr