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Customer Service Representative
Hermitage, PAMarch 20th, 2026
?? Customer Service Representative – Banking ??We are seeking a highly motivated and experienced Customer Service Representative to join our client's dynamic banking team. In this role, you will manage a high volume of inbound calls while delivering exceptional customer service, resolving inquiries, promoting banking products, and ensuring full compliance with banking regulations.If you thrive in a fast-paced environment and are passionate about helping customers, this is a great opportunity to grow your career in the banking industry.?? Key ResponsibilitiesManage a high volume of inbound calls and customer inquiries efficientlyResolve customer questions and complaints via phone, email, or face-to-face interactionsAssist with new account openings, account maintenance, issue resolution, and general banking inquiriesProvide accurate information on banking products and servicesIdentify customer needs and recommend appropriate banking solutions through account analysis ? Qualifications5+ years of experience in a high-volume call center (banking preferred) OR3+ years of direct banking experience?? ScheduleFull-time: 40 hours per week after the training period?? Why Join?This is an excellent opportunity to further develop your customer service expertise while building a long-term career in the banking industry.
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