Commercial Lines Account Manager

OverviewCommercial Lines Account Manager – Property & CasualtyLocation - HybridAt Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.About Alera GroupAlera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.This role will focus on [risk management, client servicing, claims support, sales growth, underwriting, analytics, etc.] and collaborate with [producers, account managers, carriers, clients, internal operations teams].Why Alera GroupMeaningful Impact - Help clients and employees navigate benefits programs that drive retention, engagement, and satisfactionGrowth & Learning - Opportunities to deepen your expertise and gain exposure to a variety of clients and industriesCollaborative Culture - Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative WayResponsibilitiesWhat You’ll Do / Your ImpactClient Partnership & Risk StrategySupport Producers by coordinating renewals and new business for commercial accountsGather underwriting information and engage clients to prepare renewal and marketing submissionsServe as a day‑to‑day point of contact for clients and carriers, responding to questions and service needsStrengthen client relationships through clear communication and reliable follow‑throughOperational ExcellenceRequest, review, and analyze carrier quotes for accuracy, coverage, and pricingAssist with marketing and placement of business, including preparation of presentations and premium analysisEnsure accuracy and timeliness of policies, endorsements, invoicing, audits, and billingReview month‑end statements and assist with finance arrangements as neededIssue proofs of insurance and manage service follow‑upsMaintain organized electronic files, suspense systems, and follow‑up trackingEnsure compliance with agency E&O guidelines and internal proceduresStrategic ContributionProvide thoughtful recommendations on coverage options, quotes, and open issuesSupport special projects and process improvements as assignedContribute to efficient workflows and consistent, high‑quality service deliveryQualificationsWhat You BringRequiredMinimum of 5 years of experience in a commercial insurance account management roleActive Property & Casualty insurance licenseStrong understanding of commercial lines underwriting and coveragesProficiency in Microsoft Office and Adobe applicationsStrong organizational skills with attention to detailExcellent verbal and written communication skillsPreferredExperience working in Applied Epic or similar agency management systemsExperience supporting middle‑market or complex commercial accountsCore CompetenciesDetail orientation and accuracyAccountability and follow‑throughCollaborative mindsetClient‑first thinkingStrong time management and prioritizationProactive problem‑solvingAdditional InformationCompensation -Salary range - $70,000 – $85,000 per yearBenefits -Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.Work Model -This role is HybridProfessional Development – Alera Group AcademyAt Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.You’ll have access to -Role-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesWhether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.Licensure & Certifications (If Applicable)This position may require -Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]Ability to obtain required licensure within [X] months of hireOngoing continuing education to maintain active statusWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.Location TypeHybrid - 3 or more days in office - Office UKG Work location