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Office Administrator

Office Clerk Our client located in Nashville, TN is in need of some seasonal help through September. This is an Office Clerk position helping with service calls and dispatching technicians, in office from 9-4 Monday through Friday. Company Profile: Refrigeration Office Clerk Role: The Office Clerk will support daily office operations by handling customer communication, dispatching service technicians, entering service information into company systems, and assisting with administrative tasks. Answering incoming calls and emails from customers Scheduling and dispatching technicians for service calls Entering service and customer information into QuickBooks and ServiceTrade Maintaining organized records and documentation Assisting with invoicing, collections follow-up, and billing support Supporting office operations including mail, filing, and inventory coordination Communicating with technicians, customers, and internal staff throughout the day Office Clerk Background Profile: Previous experience in dispatching or customer service in a similar type role Experience working in HVAC, refrigeration, plumbing, electrical, construction, or other service-based industries preferred Comfortable handling high call volume and coordinating schedules Strong data entry and computer skills Experience with QuickBooks, ServiceTrade, or similar service management software preferred Strong communication and organizational skills Ability to multitask and prioritize in a busy office environment Reliable and detail-oriented with a team-focused attitude

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