Senior Manager - Revenue & Cost Integration
Senior Manager - Revenue & Cost IntegrationGLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.The Senior Manager - Revenue & Cost Integration position is responsible for managing the end-to-end revenue cycle, including Accounts Receivable, Accounts Payable, Claims Processing, and Collections, to ensure all business transactions are executed accurately, completely, and processed timely. The role ensures strong controls over revenue recognition and cash flow management through effective policies, procedures, and operational execution. The position oversees the development, implementation, and adherence to policies and procedures to enable accurate and timely completion of accounting processes to ultimately achieve financial control and measurement at the lowest transactional levels. In addition, this position leads departmental projects and process improvement initiatives, focusing on system enhancements and workflow optimization to increase efficiency, accuracy, and scalability of revenue operations. A key focus of this role is to collaborate with IT, VL, BD, captive client accounts, and non-captive accounts to ensure effective data integration. AR&AP systems and tools must be implemented to guarantee smooth information flow. Automation and the removal of manual work are essential.$142,000 - $162,000/Per Year (Subject to Compensation Study Upon Candidate Selection)ResponsibilitiesInvoicing ManagementOversee the entire invoicing life-cycle, ensuring all billable transactions are complete, accurate, and timelyEstablish, monitor, and manage billing KPIs aligned with company expectationsGuide members with issues resolutions and facilitate cross functional conflict resolutions to achieve the billing goalsOversee system stability, enhancements, and modifications affecting billing efficiencyAccounts Receivable & Collections OversightManage the overall AR balance, ensuring exposure remains within acceptable thresholds or shows continuous improvementProvide direction and escalation support for significantly aged receivablesEnsure effective cash flow management through disciplined AR monitoring and collection practicesSupport timely resolution of outstanding balances while maintaining financial and operational controlsAccounts Payable & Cash Flow ManagementManage the overall AP balance, ensuring exposure remains within acceptable thresholds or shows continuous improvementProvide direction and escalation support for significantly aged payablesEnsure effective cash flow management through disciplined AP monitoring and close working relationship with the Treasury departmentSupport timely resolution of outstanding balances while maintaining financial and operational controlsClaims Management & Dispute ResolutionOversee the end-to-end claims process, ensuring timely procedures execution and resolutionConduct weekly claims review session to monitor progress and remove processing barriers for the team members to continue the effortMonitor claims aging and KPI reports to prioritize resources and corrective actions working with customers and vendorsCoordinate dispute resolution efforts to preserve strong customer and vendor relationshipsActively solicit and incorporate customer feedback to improve claims processes and service qualityRevenue & Cost IntegrityDevelop policy, procedure, and system to support GAAP Matching principle enablement at the lowest transaction levelDevelop processes to support month-end closing accrual with operational quantitative and qualitative data to support financial anomaliesDevelop overall operations integrated financial dashboard report to support operations leaders with decision making in labor sourcing level and non-standard optionsReporting, Controls & Transactional CompletenessMonitor Revenue Assurance reports and logs to achieve 100% transactional completeness for TP, STD PP, FSCDevelop Revenue Assurance reports for other key billings areas to increase revenue recognition with minimal costMaintain and manage Issues Tracking Logs to drive efficient issue resolutionMaintain and analyze PowerBI KPI dashboards for unbilled, rejected, claims, and processing efficiencyMaintain and analyze Claims KPIs to identify inefficiencies and improvement opportunitiesDevelop additional monitoring reports and control procedures aligned with business risk exposureProcess Improvement & Project OversightLead departmental projects and process improvement initiativesMonitor project milestones, risks, and execution qualityAdvise leadership on project status, abnormalities, and corrective actionsExplore new technologies and application to the business performance improvementsOther duties as assignedBenefits of working at GLOVIS America Inc.Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leaveHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingReferral Bonuses*Auto Allowance*Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement**Benefits may vary by location. All benefits pursuant to Company policySkillsIntermediate knowledge in MS Office (Excel, Word, PowerPoint, Outlook, and other database systems) RequiredStrong financial acumen RequiredKnowledge of PowerBI RequiredKnowledge of Accounting Principles RequiredExperience in Finished Vehicles Logistics RequiredExperience in Financial Planning & Analysis (FP&A) PreferredKnowledge of Process Improvement methodology PreferredKnowledge in System Development Life Cycle Management PreferredEducation & ExperienceBachelor Degree RequiredMaster's Degree Preferred10 - 15 years of direct experience in Billing, Revenue Assurance, Accounting, System Implementation, Claims Required4 - 7 years of supervisory experience RequiredTraining in Accounting Principles and/or Process Improvements Required13 -18 years of direct experience in GAAP, IFRS, Six Sigma, Project Management, and/or SDLC Preferred7 - 10+ years of supervisory experience PreferredPhysical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periodsPossibility of domestic and international travel - 10%Operating desk machines such as desktop, computers, laptop, printer, scanners, shredders, etcRepetitive use of hand/grasping product, writing, and typingStand/walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Typical office environment with low-level noise exposureThis position is located in the Irvine, CA office