Vice President Operations

VICE PRESIDENT OF OPERATIONSLocation: New YorkReports to: PresidentPosition Summary As the company enters a significant phase of growth and operational transformation, the Vice President of Operations will serve as a critical partner to executive leadership, translating ambitious growth goals into scalable, high-performing infrastructure.This leader will oversee manufacturing excellence, ERP implementation (migration), supply chain performance, and team development – building the operational foundation needed to support the next stage of expansion. Key Responsibilities • Partner with the President to develop and execute a comprehensive operational strategy, roadmap, and measurable outcomes tied to growth targets. • Lead end-to-end ERP and CRM implementation — from requirements validation and process design through configuration, testing, change management, and post go-live adoption. • Drive manufacturing excellence through lean methodologies, OEE improvement, capacity planning, scheduling, scrap reduction, and frontline leader development. • Strengthen supply chain performance including supplier management, lead-time reduction, MRP health, inventory optimization, and purchasing discipline. • Own operational KPIs (OTD, throughput, productivity, quality, inventory turns, cost-to-produce) and create reporting visibility through dashboards and accountability routines. • Lead, coach, and develop managers and teams — building a culture of accountability, structured conflict resolution, and continuous improvement. • Build and run an operating cadence including weekly/monthly reviews, cross-functional alignment, and root-cause/corrective action discipline. • Identify capacity constraints and lead initiatives to expand throughput across people, process, equipment, and systems. Key Experience & Qualifications • 10+ years of progressive operations leadership in manufacturing/industrial environments • Demonstrated success leading operational scale-up, productivity improvement, and cross-functional execution • Strong ERP/CRM implementation experience (end-to-end leadership preferred) • Experience managing managers and building leadership capability • Strong analytical and strategic thinking paired with execution discipline • Lean/Six Sigma certification or training strongly preferred • MBA or advanced degree in Operations, Engineering, or related field preferred Leadership & Cultural Fit • Executive presence credible with both shop floor teams and senior leadership • Systems thinker — data-driven and KPI-oriented with strong business acumen • Comfortable in ambiguity; builds structure fast in fast-paced environments • Mature communicator skilled in conflict resolution and stakeholder influence • Strong judgment, integrity, and accountability — trusted executive partner • Resilient, adaptable leader who thrives in transformation and growth environments • Collaborative approach with an entrepreneurial mindset and commitment to excellence