Service Advisor

SNI Companies has partnered with an amazing organization in North Austin for a unique role as a Mechanical Claims Specialist! Combine your Administrative support, Mechanical and Customer Service skills with the ability to handle a volume of inbound calls, multi-tasking ability and technical skills in this fast-paced fulltime role with growth potential, benefits and incentives.In this role you will be processing and adjudicating automotive mechanical claims in a professional environment.Minimum 1-2 years of Mechanical Claims experience in a call center environment or relevant fieldEssential Job Functions: Complete and finalize initial claim reports submitted by service writers/advisors, their representatives, or directly from contract owners to complete the adjudication process.Properly, efficiently, and accurately document loss report by establishing part and labor costs by utilizing approved pricing standards and/or labor and parts guides. Properly manage and maintain claim loss reports to ensure files are being settled and closed.Provide claim information/status to existing open or pending claims and communicate updates to service advisorsWhy work here:Amazing leadership team!Small training classes with personal one on one attention and group training by a seasoned and experienced coach and trainer.Fully equipped breakroom with beverages, breakfast, lunch and dinner options available to all employeesFriendly and fun environment with excellent employee cultureGROWTH potential Apply today for immediate consideration!