Office Administrator / Customer Support

Pay: $19.00 - $23.00 per hourJob description:Customer Service Representative — Full Time (Fort Lauderdale, FL)Company: Complete JANTEXStart Date: January 2026Salary: $19–$23/hr (based on experience)Schedule: Monday–Friday, in-officeAbout UsComplete JANTEX is a rapidly growing supplier of textiles, janitorial products, and hotel amenities servicing hotels and hospitality clients across South Florida. With our expansion and upcoming move, we are building a stronger customer service and administrative team to support operations, sales, and customer communications.Position OverviewWe are seeking a dependable and detail-oriented Customer Service Representative to support daily office operations. This individual will play a key role in customer communication, order entry, billing support, receiving documentation, and office coordination.Key ResponsibilitiesReceiving & Documentation- Process receiving documents and update system records- Scan and organize delivery tickets- Maintain accurate bin locations and inventory notes-Verifying with vendors PO discrepanciesCustomer Service & Office Support- Answer incoming calls and assist customers professionally- Provide product information and pricing (or refer to Sales Team as needed)- Manage incoming mail; scan and forward checks as needed- Maintain office supplies and overall office organization- Support management and operations teams with administrative tasksOrder & Billing Support- Enter customer orders accurately into the system- Prepare and process purchase orders and quotes- Generate invoices and assist with basic billing tasksCustomer & Vendor Coordination- Assist with customer requests and ensure prompt follow-up- Communicate with vendors and internal staff to resolve issues- Support sales and operations to ensure smooth workflowsRequirements- Previous customer service or administrative experience preferred- Strong communication and customer service skills- Comfortable with email, spreadsheets, and basic computer tasks- Ability to stay organized in a fast-paced environment- Dependable, punctual, and detail-oriented- Bilingual (English/Spanish) is a strong advantageWhat We Offer- Pay range: $19–$23/hr- Monday–Friday schedule- Growth opportunities within a fast-expanding company- Training and support provided- Positive, team-focused environmentBenefits:401(k)Health insurancePaid time offEducation:High school or equivalent (Preferred)Language:Spanish (Preferred)Ability to Commute:Fort Lauderdale, FL 33312 (Required)Work Location: In person