Business Analyst II

Job Description Position: Business Analyst II (Fully Remote)Drive clarity and outcomes across modern, cloud-native products on a distributed services architecture. At Global Tax Network (GTN), you'll partner with business stakeholders and technology leaders to discover needs, translate them into clear requirements and user stories, and support delivery in a pragmatic Agile/Scrum cadence—helping engineers ship meaningful features with the right scope, acceptance criteria, and measurable value.Why people like GTN:Fully remote (work from home, full-time)Flexible schedule focused on outcomesSummer 4x10s program (four 10-hour days)25 days of PTO plus paid holidays401(k) with company match, competitive medical/dental/visionAbility to earn Spot Bonuses through achievements and excellent workWho is GTN? We're a mobility tax services firm, and our engineering team builds the internal and client-facing platform that powers it. This is product/platform engineering (not staff augmentation) with stable priorities and long-term ownership.We build a modular platform for internal teams and clients (portals, workflow automation, documents, reporting, integrations) plus carefully scoped AI for internal productivity. Services are independently deployable, horizontally scalable, and shipped frequently via PR-based CI/CD.We run pragmatic Agile with a strong code-quality bar. You'll work in a small team (typically 3–4 developers) with high visibility and ownership from idea → production. No on-call rotation for this role; support happens during normal business hours.This role is fully remote. We collaborate primarily during Central Time business hours with a few shared core hours for meetings. Our Maple Grove, MN office is available for optional visits.Leadership & engineering culture: engineer-led decisions with lightweight design discussions when needed, pragmatic tech-debt management, and protected focus time. Our Software Director is also an individual-contributor programmer.What success looks likeLearn the domain and platform quickly; become a trusted partner to business, product, and engineering leadersTurn business goals into a prioritized, well-groomed backlog: clear epics/features/user stories with strong acceptance criteria and shared understandingImprove delivery flow and quality in an Agile/DevOps environment by clarifying scope early, managing dependencies/risks, and validating outcomes (UAT, feedback loops, and metrics)What you'll doPartner with business stakeholders and technology leaders to elicit, analyze, and document requirements; translate needs into epics, features, and user stories that engineers can implementLead backlog refinement with the Product Owner and engineering team: define scope, assumptions, dependencies, and acceptance criteria; ensure stories are ready for sprint planningSupport Scrum delivery by participating in ceremonies (planning, daily sync, review, retrospective) and helping remove ambiguity so the team can deliver predictablyWork in an Agile model using tools like Azure DevOps: maintain strong traceability from business objectives → backlog items → releases; support release notes and stakeholder communicationsCreate and maintain process flows, business rules, data definitions, and (where appropriate) lightweight functional specifications to support design and implementationPlan and execute UAT with business users: define test scenarios, validate outcomes against acceptance criteria, triage defects, and confirm readiness for releaseIdentify and prioritize opportunities for AI-enabled automation and workflow improvements; help define responsible usage, guardrails, and success metrics for productivity-focused solutionsBalance multiple priorities in a remote, distributed environment by communicating clearly, aligning stakeholders, and escalating risks earlyTools & tech you'll work withAgile planning and work management in Azure DevOps (Boards, backlogs, dashboards)Distributed services platform context (microservices, APIs, integrations) to support effective requirements, scope, and dependency managementDocumentation and collaboration in Microsoft 365 (Teams, OneNote, Wiki-style documentation as applicable)Cloud and data ecosystem awareness (Azure, SQL/analytics) for reporting, integrations, and AI-enabled automation use casesDevOps delivery practices: PR-based workflow, environments/releases, and feedback loops (in partnership with engineering)Power BI / Microsoft Fabric familiarity (a plus)What we're looking forMust-haves7+ years of Business Analyst (or similar) experience delivering software products in Agile environments (Scrum/Kanban)Strong requirements practice: elicitation, analysis, decomposition, documentation, and validation; able to write clear user stories and acceptance criteriaWorks directly with the business and other technology leaders; turns goals into prioritized backlog items and clear guidance for engineersComfortable operating independently with light direction on priorities; proactively clarifies ambiguity and drives decisions to closureFacilitates workshops and conversations across functions; aligns stakeholders on scope, tradeoffs, and expected outcomesUnderstands systems at a high level (APIs, integrations, data flows) and can partner with architects/engineers to refine feasible solutionsCreates and maintains shared artifacts (glossaries, business rules, data definitions, process maps) to keep teams aligned and reduce reworkUnblocks delivery by surfacing risks early, managing dependencies, and driving timely stakeholder decisionsPartners with the team throughout the sprint: supports story clarification, answers questions quickly, and validates delivered functionality against acceptance criteriaHelps size and sequence work by breaking down large initiatives; documents assumptions, options, and impacts to support planningSupports issue triage and post-release validation during business hours: reproduces problems, captures clear requirements for fixes, and coordinates business verificationFacilitates decisions on scope and requirements, ensuring alignment across business and technical stakeholders and documenting outcomes for the teamNice-to-havesExperience as a Senior BA / Lead BA on cross-team initiatives (complex workflows, integrations, and enterprise platforms)Strong Azure DevOps experience (Boards, dashboards, queries) and comfort working with CI/CD and release processesAnalytics and automation background (Power BI/Fabric, workflow automation, and/or AI copilots) with a focus on practical, responsible adoptionIf you like small teams, clear ownership, and modern cloud engineering, let's talk.Want an outside perspective? You can also check out GTN reviews on Glassdoor.A reasonable estimate of the compensation range for this position is $110,000 - $130,000. Actual compensation is determined by a wide range of factors including, but not limited to, relevant development experience, qualifications, certifications and licensures, skills, and geographic location.GTN is an equal opportunity employer M/F/D/V