Genesys Cloud CX Developer

DPP is seeking a Genesys Cloud CX Developer for a partially onsite opportunity in Columbia, SC. Location: Partial onsite Tues., Wed., and Thurs. as needed in Columbia, SC. Hours: 8:30 am – 5:00 pm; some on-call and weekend work required. Duration: 12 months, with possibility of conversion; W2 position Position summary: Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.Participate in and/or lead discovery and design workshops with business and technical stakeholders.Strong communication and presentation skills.Ability to mentor junior developers and influence architectural decisions. About the team:The team is a mix of 10 Developers and Business System Analysts who are working on Contact Center Migration projects to Genesys Cloud system. Required technologies:Genesys CloudJava Script, Python, or Node.jsREST APIs, JSON, and service integrationsHands-on experience with cloud platforms (AWS preferred) Nice to have:Genesys Certifications such as:Genesys Cloud CX Developer (CCX GCD)Genesys Cloud CX Architect (GCX ARC)Lucid Charts or other workflow modeling tools Minimum required work experience:6 years of application development, systems testing or other job-related experience. Required education/equivalencies: Bachelor's degree in Computer Science, Information Technology, or other job-related degree;OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;OR, 4 years job-related work experience (total 10 years without a degree) Interested? Learn more: Click the apply button or contact our recruiter Harrison at Harrison.Donahue@dppit.com to learn more about this position (#26-00161). Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.