Program Manager

Job Title Duties: Own end-to-end delivery of multiple NPI Programs Implement Scrum based practices within multiple IT projects and help standardize Scrum practice Setting up processes, dashboards, and stories in Jira daily standups, building appropriate engineering metrics like burn down charts, velocity metrics, resource capacity metrics, etc. Supporting and educating the Product Owner especially with respect to grooming and maintaining the product backlog Assisting with internal communication, improving transparency, and radiating information Facilitating discussion, decision making, and conflict resolution Removing impediments or guiding the team to remove impedimentsSkills: Proficiency with project management techniques and tools (Agile, Scrum, JIRA, SmartSheet) Experience managing multiple projects with multiple deadlines involving multiple cross-functional teams with competing priorities Ability to communicate objectives, plans, status and results clearly, focusing on key points Strong influencing skills with the ability to establish relationships with stakeholders at all levels in the organization Knowledge of numerous and well documented patterns, techniques, and best practices for e.g., Burndown techniques, retrospective formats, bug tracking, story writing, epic writing, velocity metrics, etc.