Technical Services Analyst
We are actively seeking Technical Services Analysts to join our team. The position is a Full-Time, permanent position within our company. You will be joining a team of highly dedicated IT professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
Location: Reading, PA
Description
Essential Job Functions:
Monitoring of Network and Desktop Environments
Maintaining Desktops, Laptops, Tablets, and Smartphones
Assisting on IT Projects as required
Working with End-Users and Vendors to support applications and environments
Deployment and Management of Microsoft desktop Infrastructure
Routine Maintenance with desktops and end-users
Deployment of end-user Infrastructure
Supporting End-Users both remotely and on premise
Routine Network Maintenance in an Active Directory environment
Maintenance of Active Directory Environments including Group Policies
Deployment of Infrastructure improvements with Microsoft Operating Systems
Qualifications
Preferred Certifications:
Microsoft Certified Professionals (MCSE/MCSA/MCITP) - Server 2012/SharePoint/SQL Server/Exchange
VMware Certified Professionals (VCP) - ESX 5.0/ESX 5.5/Horizon View
Citrix Certified Engineer (CCE) - XenDesktop/XenServer
Cisco Certified (CCNA/CCNP/CCIE) - Security/Wireless/VoIP/Switching
Basic Qualifications and Experience:
A minimum of 2 years of experience with Windows desktops is preferred
Experience with Microsoft Active Directory is preferred
A Degree in Information Technology or Business Management is preferred
An excellent reputation for support to end-users must be demonstrated.
For consideration please send the following: cover letter, resume, references, educational transcripts or certificates, and salary requirements to
careers@crossroadstech.net