Principal Software Engineer

About BackOps AI BackOps AI is transforming supply chain operations with agentic AI solutions that automate complex workflows, freeing operations teams to focus on what matters most. Headquartered in the San Francisco Bay Area with flexible remote-friendly options, we foster a culture of innovation, ownership, and measurable impact. Role Overview As Principal Software Engineer, you'll be a core member of the team, architecting and implementing the end-to-end systems that power our agentic solutions. This is a full-time, hybrid role where you'll: Lead engineering efforts from design through productionBuild scalable productsCollaborate closely with AI researchers, product, and operations teams to enrich business context for agentsInfluence our technical roadmap, tooling choices, and best practices What You'll DoArchitect & Build: Design and develop robust, efficient systems that automate intricate supply chain workflowsPOC Leadership: Own proof-of-concept projects-define requirements, write core code, iterate rapidly, and validate success with stakeholdersFull-Stack Development: Implement new features across our React front end and Node.js/Python back endAI Agents: Building vertical agents that solved high impact problemsStrategic Partnership: Shape product direction by providing architectural insights and technical feasibility assessmentsMaintain the confidentiality, integrity and availability of the information systems and processes for which they are responsible in compliance with BackOps.ai policies on information security and privacyResponsible for the development and deployment of secure code in accordance with BackOps.ai standards, policies and proceduresLeader of the Incident Response team, responsible for incident response, documentation and lessons learned processExecution of customer data retention and deletion processes in accordance with company policy and customer requirementsWhat We're Looking ForExperience: 10+ years of professional software development, with a track record of delivering production-scale web servicesStartup DNA: Proven ability to thrive in early-stage environments-comfortable with ambiguity, rapid pivots, and wearing multiple hatsPOC Expertise: Demonstrated success leading proof-of-concept or pilot projects from zero to launchTechnical Mastery: Deep understanding of modern front-end frameworks, and back-end languages (Node.js, Python)Problem Solver: Strong analytical skills and a bias for action-able to break down complex problems and deliver pragmatic solutionsCommunicator: Exceptional written and verbal skills to articulate architecture decisions and partner effectively with non-technical stakeholdersWhat We OfferEquity & Ownership: Generous equity packages so you grow alongside the company and share in our upsideImpact & Visibility: Direct access to co-founders and the ability to see your work drive real business resultsCollaborative Culture: A small, tight-knit team of seasoned operators and AI expertsFlexible Work: Hybrid model with core Bay Area presence and remote flexibility