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Front Office Appointment Scheduler

Job Description Description:Medical Front Office AssistantIf you're a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front office assistant is the job for you. A medical front office assistant is responsible for being the first point of contact as patients come into an office. They greet patients, collect their information, answer any questions, schedule appointments, and verify insurance information. Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.Job ResponsibilitiesAnswer phone calls, emails, and in-person inquiriesCommunicate with patients to set up and schedule optimal appointment timesGather and track medical information from patientsOrganize and input data into electronic health recordsInquire and process patients' health insuranceSupport office with administrative and secretarial tasksCommunicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplishedUnderstand and maintain HIPAA regulationsRequirements:Skills & QualificationsStrong interpersonal, time management, and organizational skillsExcellent verbal and written communication skillsEfficient problem solverStrong knowledge of medical language and health insurance plansA high school diploma or GEDExperience preferred however strong organizational skills and customer service background will be consideredExperience with computer programs, such as Microsoft Office

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