Senior IT Program Manager – Complex Transformations & Turnarounds (Seattle metropolitan area)

Project Fixers delivers IT programs that are too important to fail.This is not a standard program management role - we specialize in programs in distress, and focus on high-visibility initiatives with high cost of failure. You will take ownership of complex, cross-functional programs - often stepping into situations that require project stabilization, stakeholder realignment, and decisive execution to plan.What You'll Be DoingLead large-scale IT programs across multiple teams, systems, and stakeholdersRescue programs that are lacking structure, alignment, and forward momentum; Identify root-causes of program dysfunctions – and address them directly.Drive execution across business, technology, and external partnersEstablish clarity where there is ambiguity and competing prioritiesCommunicate clearly with senior stakeholders, including when the message is not easyWhat This Role Requires10+ years leading complex IT programs and digital transformationsExperience with complex multi-system enterprise environments (ERP, CRM, integrations, data platforms)Demonstrated ability to learn and master business process and technical subject-matter and thoughtfully guide business and technical teams through roadblocks - not just track statusExperience working across multiple teams and stakeholder groups with competing and misaligned prioritiesGood judgment, equally high IQ/EQ, calmness under pressure, and the ability to analyze and simplify complex situationsStrongly PreferredExperience stepping into programs running off-track and helping stabilize or redirect themExposure to environments with high executive visibility and delivery pressureAbility to quickly assess what matters vs. what doesn't - and act accordinglyThis Role Is Not for EveryoneThis role is likely not a fit if:Your experience is primarily within well-structured, low-ambiguity environmentsYou managed technical teams' delivery with limited exposure to business sponsorsYou have no prior experience managing struggling programsYou prefer clearly defined roles, stable plans, and limited stakeholder complexityAbout Project FixersWe focus on delivery - not PMP theory. Project Fixers manages delivery of complex IT programs that involve major system implementations, integrations, and digital transformations. We are expert fixers who can put any IT project that's going sideways back on track.