Site Reliability Engineer (SRE)

Join Our Team as a Site Reliability Engineer (SRE)!About UsAt Energy Worldnet, Inc. (EWN), we deliver innovative technology solutions that empower our clients and support the future of the energy industry. Our SaaS platform helps organizations operate more safely, efficiently, and compliantly.We are seeking a highly skilled Site Reliability Engineer (SRE) to help ensure the reliability, availability, and performance of our platform products, including public APIs, customer integrations, and data delivery services.This role is ideal for an engineer who thrives at the intersection of software engineering and operations—someone passionate about building resilient systems, improving observability, and ensuring customers can rely on our platform for real-time operational and business decisions.If you're driven by operational excellence, system reliability, and continuous improvement, we'd love to hear from you!What States Do We Accept Applications From?Arkansas (AR), Colorado (CO), Connecticut (CT), Florida (FL), Indiana (IN), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), New Mexico (NM), North Carolina (NC), Oklahoma (OK), Pennsylvania (PA), Tennessee (TN), Texas (TX)Please note: We do not support employment visa sponsorship (e.g., H-1B visa).What You'll DoAs a Site Reliability Engineer at EWN, you will:Design and operate highly reliable, scalable, observable, and secure platform services, including public APIs, integrations, and data pipelinesPartner with Principal Engineers during system design and implementation to ensure reliability, fault tolerance, performance, security, and operational readiness are built into platform solutions from the startDefine, implement, and monitor service-level indicators (SLIs), service-level objectives (SLOs), and error budgetsContribute production-quality code to platform services, shared libraries, and tooling to improve reliability, performance, observability, and operational safetyDesign and maintain observability solutions, including monitoring, logging, tracing, alerting, and service health dashboardsProactively identify and mitigate reliability risks through capacity planning, load testing, and resilience testingLead incident response efforts, including coordination, communication, root cause analysis, and post-incident reviewsCollaborate with DevOps Engineers to support infrastructure and CI/CD pipelines and serve as an operational backup when neededParticipate in on-call rotations and respond to service degradation or outages affecting externally consumed servicesDrive continuous improvement in reliability, performance, and operational processesWhat You'll BringRequired Skills & ExperienceAt least 7 years of professional experience operating, supporting, or engineering production software systemsDemonstrated experience improving reliability, availability, performance, or scalability of production systemsStrong experience diagnosing and resolving complex production issues in distributed or service-oriented systemsExperience writing and maintaining production-quality code for automation, tooling, or servicesSolid understanding of Site Reliability Engineering principles (SLIs, SLOs, error budgets, incident management)Experience with distributed systems, API-driven platforms, and service-oriented architecturesStrong debugging, documentation, and operational problem-solving skillsAbility to operate effectively during incidents and high-pressure situationsExcellent communication skills, with the ability to explain complex technical concepts clearlyPreferred Skills & ExperienceBachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)Experience supporting externally consumed services such as public APIs, integrations, or data delivery systemsExperience designing or implementing observability solutions (monitoring, logging, tracing, alerting)Experience with cloud platforms (Azure, AWS, Google Cloud, or similar)Experience with containerized or cloud-native architecturesExperience improving CI/CD pipelines, infrastructure-as-code, or operational automationExperience working within a SaaS or data-driven platform environmentExperience in the oil, gas, or energy industryWhy Join Us?At EWN, we offer:Flexible Work ArrangementsHybrid remote or fully remote work options, depending on role and location.Technical Impact & GrowthPlay a key role in improving platform reliability, shaping operational practices, and enabling mission-critical systems.Collaborative CultureWork alongside talented engineers in a culture focused on learning, shared ownership, and continuous improvement.Travel OpportunitiesUp to 10% travel to corporate HQ or other locations, as needed.Benefits(Dependent on eligibility and plan selection)Medical, Dental, and Vision plans — EWN covers upfront costs for employees and eligible dependent childrenVoluntary benefits (life insurance, short-term disability, etc.)Retirement plan with company match (up to 4%)Flexible Spending Accounts (Health & Dependent Care)Health Reimbursement Account (HRA)Employer-paid Life and AD&D InsurancePaid Parental LeaveWork DetailsLocation: Hybrid remote with occasional office or field workSchedule: Monday–Friday, 8-hour shift between 7:00 AM and 5:30 PM CTEnvironment: Home office with collaborative project engagementReady to Help Power Reliable Systems?Join a team where your work ensures stability, performance, and trust in critical platform services. At EWN, your contributions directly support innovation, safety, and operational excellence across the energy industry.Apply today to become a Site Reliability Engineer at Energy Worldnet, Inc.EEO StatementEnergy Worldnet, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.DisclaimerApplicants may be subject to a background check. Employees must be able to perform the essential functions of this role with or without reasonable accommodations. EWN reserves the right to revise or assign additional duties as necessary.Application DeadlineApplications are accepted on a rolling basis.