Distribution Center Specialist, Audit/Parcel

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one! LIBBEY: For Makers, By Makers. Since 1818! RESPONSIBILITIES Conduct regular audits and inspections of the fulfillment and shipping processes to ensure compliance with established procedures, quality standards, and regulatory requirements. Monitor and analyze key performance indicators (KPIs) related to order accuracy, shipment integrity, and delivery times. Investigate and resolve discrepancies, errors, or issues identified during audits or reported by customers. Develop and implement corrective action plans to address any deficiencies or areas for improvement. Collaborate with the fulfillment and shipping teams to provide feedback and recommendations for process enhancements. Maintain comprehensive records and generate detailed reports on audit findings, performance metrics, and corrective actions taken. Conduct training sessions for staff on proper procedures, quality standards, and best practices. Stay up-to-date with industry regulations, guidelines, and emerging best practices related to fulfillment and shipping operations. Coordinate with external auditors or regulatory bodies, as required, to facilitate audits or inspections. Continuously seek opportunities to streamline audit processes and enhance the overall quality and efficiency of operations. REQUIREMENTS High School Diploma or equivalent is required Associates Degree with supply chain management or logistics, desired 3 years of experience in auditing, quality control, or compliance roles within a distribution or logistics environment Thorough understanding of industry regulations, standards, and best practices Proficiency in data analysis, reporting, and documentation Strong attention to detail and observational skills Excellent communication and interpersonal abilities Problem-solving and critical thinking skills Familiarity with quality management systems and auditing methodologies Working knowledge of inventory management and shipping processes Ability to develop and implement corrective action plans Training and facilitation skills WORKING CONDITIONS: Work involves conducting audits and inspections in various areas of the distribution center, including warehouses, and loading docks. Ability to work flexible schedules, including evenings, weekends, and holidays, as needed Frequent standing, walking, and some light lifting may be required Exposure to noise, dust, and other environmental conditions typical of a distribution facility Libbey is an Equal Employment Opportunity (“EEO”) Employer. We are committed to an inclusive workplace, free of harassment and discrimination.